akel AS1000RC, Руководство по эксплуатации

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EN
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WARRANTY CONDITIONS:
All the components of the product is entirely under warranty.
If the product turns out to be defected, the consumer could use one his/her following
rights that are stated the consumer protection law number 6502, article 11;
a- Cancellation of the agreement.
b- Demanding a discount off the sales price.
c- Demanding repair free of charge
ç- Demanding a new replacement product.
If the consumer choses to demand repair free of charge, the retailer has the liability to
repair the product or have the product repaired without charging any fee whatsoever
such as spare part price or craftsmanship fee. The consumer can use this right against
the manufacturer or the importer as well. The retailer, the importer and the manufacturer
are all liable againt the consumer by sequence.
If the consumer choses to demand repair free of charge,
- In the case that the product malfunctions within the warranty period,
- In the case that the maximum time for repair is exceeded,
- If the authorized service, the retailer, the importer or the manufacturer determines
by report that it is not possible to repair the product, the consumer can demand
a the return of the product, or a discount in the sales price in correspondence to
the level of defect, or demand replacement with a new product from the retailer.
The retailer can not deny the consumer’s demand. In the case that the consumers
demand is not fulfillled, the retailer, the importer and the manufacturer are all liable
againt the consumer by sequence.
Maximum repair time can not exceep 20 work days. If the malfunction occured during
the warranty period, the maximum repair time starts after the customer notifies the
authorized service station or the retailer of the malfunction. If the malfunction occored
after the expiration of the warranty period, the maximum repair time starts after the
consumer delivers the product to the authorized service station. If the product can’t
be repaired within 10 days, the manufacturer or the importer is obliged to provide a
substitute product to the consumer for the time being. If the malfunction occurs during
the warranty period, the elapsed repair time is added onto the warramty period.
Malfunctions caused by the any type usage that is outside of the product’s intented
usage stated in the user’s manual, is out of the warranty scope.
Information regarding the addresses of the authorized service stations can be obtained
from our call center
Consumers could apply to the local consumer arbitrary committee or the consumer
courts, if they encounter problems exercising their rights based on warranty.
If the retailer does not provide this Warranty Card, the consumer could apply to the
Consumer Protection and Market Custody Head Office of the Ministry of Customs and
Trade.
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