HSUPA 3G Modem Setup Manual
Updated until firmware 404z & AKCess Pro Server 11.1.0
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In the next screen you will select the SMS action from the Select an Action Type drop down list as
shown above, and then click the Next button.
In the next screen you will name your action and add your mobile phone number, or your list of
mobile phone numbers that your SMS alert will be sent to. You can add multiple numbers in the
call list. There is no limit to the amount of numbers you can add, however the more numbers you
had the longer it will take to finish sending the alert out as the SMS action will call to the first
number and after finishing will call to the second number and so on.
IMPORTANT NOTE: If you setup multiple SMS actions or alerts in the same notification this will
cause the “SMS Queue Full” error.
For example; If you have multiple mobile numbers and you setup each SMS action to send to
only one number then this will cause this problem.
If you are using your current notification setting like this it causes the securityProbe to connect to
the phone number an equal amount of times for each action (for example; one notification has 20
SMS actions, meaning the device needs to call out and connect to service provider 20 times).
This causes the SMS queue to be full causing the error.
What you need to do is change the setting to send one SMS action to send the SMS message to
multiple numbers; this will decrease the number of connections to the service provider.
