background image

If this  eld is displayed, the security company
uses a direct connection to receive events and
security system alarms

Hub model

Hub model name

Hardware version

Hardware version. Unable to update

Firmware

Firmware version. Can be updated remotely

ID

ID/serial number. Also located on the device
box, on the device circuit board, and on the QR
code under the SmartBracket panel

Settings

Settings can be changed in the 

:

Note that after changing the settings, you should click the Back button to save them.

security organization

Disconnected — the hub is not directly
connected to the central monitoring station
of the security organization

What is a direct connection?

Ajax app

1. Go to the Devices tab  .

2. Select Hub Plus from the list.

3. Go to Settings by clicking on the icon  .

Avatar is a customized title image for Ajax security system. It is displayed
in the hub selection menu and helps to identify the required object.

To change or set an avatar, click on the camera icon and set up the desired
picture.

Содержание Ajax Hub

Страница 1: ...d for con guring and controlling from any point of the world transferring event noti cations and updating the software The personal data and system operation logs are stored under multilevel protection and information exchange with Hub Plus is carried out via an encrypted channel on a 24 hour basis Communicating with Ajax Cloud the system can use the Ethernet connection Wi Fi and GSM network Pleas...

Страница 2: ...d Hub Plus supports up to 150 Ajax devices connected The protected radio protocol ensures reliable communication between the devices at a distance of up to 2 km in the line of sight Use scenarios to automate the security system and decrease the number of routine actions Adjust the security schedule program actions of automation devices or in response to an alarm press or by a schedule A scenario c...

Страница 3: ...IM card are connected Lights up white A single communication channel is connected Lights up green 1 LED logo indicating the hub status 2 SmartBracket attachment panel perforated part is required for actuating the tamper in case of any attempt to dismantle the hub 3 Socket for the power supply cable 4 Socket for the Ethernet cable 5 Slot for the micro SIM 6 Slot for the micro SIM 7 QR code 8 Tamper...

Страница 4: ...minutes then blinks every 10 seconds The color of the indicator depends on the number of the connected communication channels Connecting to the Network 1 Open the hub lid by shifting it down with force Be careful and do not damage the tamper protecting the hub from dismantling 2 Connect power supply and Ethernet cables to the sockets ...

Страница 5: ...able communication channels The bright green or white logo color indicates that the hub is connected to Ajax Cloud 1 Power Socket 2 Ethernet socket 3 4 Slots for micro SIM cards connection 3 Press and hold the power button for 2 seconds until the logo lights up ...

Страница 6: ... to set up the network parameters in the app For the proper setting of the access point username and password please contact the support service of the operator To use the Wi Fi connection go to the hub settings the Wi Fi menu and select the access point then enter the network password Ajax Account The user with administrator rights can con gure the Ajax security system via the app The administrat...

Страница 7: ...cess to all system functions to display noti cations in particular is a mandatory condition for controlling the Ajax security system via the smartphone tablet Installation 1 Login into your account 2 Open the Add Hub menu and select the way of registering manually or step by step guidance 3 At the registration stage type the name of the hub and scan the QR code located under the lid or enter a reg...

Страница 8: ...o not place the hub Hub installation Do not ip the hub when attaching vertically for instance on a wall When properly xed the Ajax logo can be read horizontally outside the premises outdoors nearby or inside any metal objects that cause attenuation and shielding of the radio signal in places with a weak GSM signal close to radio interference sources less than 1 meter from the router and power cabl...

Страница 9: ...s are used to group the connected devices The user can create up to 50 rooms with each device located only in one room Without creating the room you are not able to add devices in the Ajax app Creating and Setting up a Room The room is created in the app using the menu Add Room Please assign a name for the room and optionally attach or make a photo it helps to nd the needed room in the list quickl...

Страница 10: ...o this step later The user can add the device only when the security system is disarmed uartBridge ocBridge Plus 1 Open the room in the app and select the Add Device option 2 Name the device scan the QR code or insert the ID manually select the room and go to the next step 3 When the app starts searching and launches countdown switch on the device its LED will blink once For detection and pairing ...

Страница 11: ...ard is not installed The SIM card is defective or has a PIN code on it Hub battery charge level Displayed in 5 increments Hub malfunction is detected The list is available in hub states list The hub is directly connected to the central monitoring station of the security organization The hub have lost connection with the central monitoring station of the security organization via direct connection ...

Страница 12: ... alarm Battery Charge Battery level of the device Displayed as a percentage Lid Status of the tamper that responds to hub dismantling External power External power supply connection status Connection Connection status between the hub and Ajax Cloud 2 Select Hub Plus from the list How battery charge is displayed in Ajax apps Closed the hub lid is closed Opened the hub removed from SmartBracket hold...

Страница 13: ...r greater reliability it is recommended to install the hub in places with the signal strength of 2 3 bars Ethernet Internet connection status of the hub via Ethernet Average Noise dBm Noise power level at Jeweller frequencies at the hub installation site The acceptable value is 80 dBm or lower Monitoring Station The status of direct connection of the hub to the central monitoring station of the se...

Страница 14: ...e changed in the Note that after changing the settings you should click the Back button to save them security organization Disconnected the hub is not directly connected to the central monitoring station of the security organization What is a direct connection Ajax app 1 Go to the Devices tab 2 Select Hub Plus from the list 3 Go to Settings by clicking on the icon Avatar is a customized title imag...

Страница 15: ...e user settings click on opposite the user name How the Ajax security system noti es users of alerts How to add new users to the hub Ethernet settings for wired Internet connection Ethernet allows you to enable and disable Ethernet on the hub DHCP Static selection of the type of the hub IP address to receive dynamic or static IP Address hub IP Address Subnet mask subnet mask in which the hub opera...

Страница 16: ... Connection settings Cellular Data disables and enables SIM cards on the hub Roaming if it is activated the SIM cards installed in the hub can work in roaming Ignore network registration error when this setting is activated the hub ignores errors when trying to connect via a SIM card Activate this option if the SIM card cannot connect to the network Disable Ping Before Connecting when this setting...

Страница 17: ...ttings in the hub Incoming the amount of data received by the hub Displayed in KB or MB Outgoing the amount of data sent by the hub Displayed in KB or MB USSD code enter the code that is used to check the balance in this eld For example 111 After that click Check balance to send a request The result will be displayed under the button Geofence con guring reminders for arming disarming the security ...

Страница 18: ...Security Schedule arming disarming the security system by the schedule How to create and con gure a scenario in the Ajax security system Detection Zone Test running the detection zone test for the connected detectors The test determines the su cient distance for the detectors to register alarms What is Detection Zone Test Jeweller con guring the hub detector ping interval The settings determine ho...

Страница 19: ...e do not recommend reducing the default settings of the ping period and interval Note that the interval limits the maximum number of connected devices Interval sec Maximum connected devices 12 39 24 79 36 119 48 150 Regardless of settings the hub supports 10 connected sirens maximum Detector Ping Interval the frequency of connected devices polling by the hub is setting in the range of 12 to 300 s ...

Страница 20: ...tem Logging Logs are les containing information about system operation They can help sort out the problem in case of errors or failures The setting allows you to select the transmission channel for the hub logs or disable their recording Learn more about scenarios If enabled the rmware is automatically updated when a new version is available when the system is not armed and external power is conne...

Страница 21: ...izard Server Connection Sirens settings Fire detectors settings System Integrity Check Alarm Con rmation Restoration After Alarm Arming Disarming Process Devices Auto Deactivation PD 6662 Setting Wizard Opens a step by step guide on how to set up your system to comply with the British security standard PD 6662 2017 Server Connection The menu contains settings for communication between the hub and ...

Страница 22: ...hub activates the connected sirens if the panic button was pressed in the Ajax app Server Ping Interval sec Frequency of sending pings from the hub to Ajax Cloud server It is set in the range of 10 to 300 s The recommended default value is 60 s Connection Failure Alarm Delay sec It is a delay to reduce the risk of a false alarm associated with the Ajax Cloud server connection loss It is activated ...

Страница 23: ... guring interconnected FireProtect alarms of re detectors The feature is recommended by European re standards which require in the event of a re a warning signal power of at least 85 dB at 3 meters from the sound source Such sound power wakes up even a soundly sleeping person during a re And you can quickly disable triggered re detectors using the Ajax app Button or KeyPad System Integrity Check T...

Страница 24: ...on After Alarm This setting is only available in The feature does not allow arming the system if an alarm has been registered previously For arming the system should be restored by an authorized user or PRO user The types of alarms that require system restore are de ned when con guring the function The function eliminates situations when the user arms the system with detectors that generate false ...

Страница 25: ...imer and by the number of alarms It is also possible to manually disable a speci c device Learn more about deactivating devices manually Clear noti cations history Clicking the button deletes all noti cations in the hub events feed What is Two Stage Arming and why is it needed What is Alarm Transmission Delay and why is it needed PRO Ajax apps What is Devices Auto Deactivation here Monitoring Stat...

Страница 26: ...nable this option if you need to connect to the CMS Central Monitoring Station only when transmitting an event If the option is disabled the connection is maintained continuously The option is available only for the SIA protocol Object number the number of an object in the monitoring station hub IP address and Port are settings of the primary IP address and port of the security company server to w...

Страница 27: ...ntral monitoring station in SIA format are encrypted Encryption key encryption key of transmitted events and alarms Must match the value on the Central Monitoring Station Send coordinates if enabled the pressing of a panic button in the app sends the coordinates of the device on which the app is installed and panic button is pressed to the central monitoring station Learn more Installers PRO users...

Страница 28: ...rs administrators The administrator can invite users to the security system and determine their rights Security companies a list of security companies in your area The region is determined by the GPS data or the regional settings of your smartphone User Guide opens the Hub Plus user guide Data Import a menu for automatical transferring devices and settings from another hub Keep in mind that you ar...

Страница 29: ... Noti cations are set in the menu Users Event types For what it is used Types of noti cations Arming Disarming Noti cations in case of arming disarming Alarm Notices of intrusion re ood Events Notices of events related to the WallSwitch Relay SMS Push noti cation SMS Push noti cation Call SMS Push noti cation ...

Страница 30: ...e Ajax Security system app if an Internet connection is available SMS is sent to the phone number indicated by the user when registering the Ajax account The phone call means that the hub calls the number speci ed in the Ajax account The hub calls only in case of alarm to get your attention and reduce the feasibility of you missing a critical alert It is recommended to enable this type of noti cat...

Страница 31: ...the central monitoring station CMS is possible via the Contact ID or SIA protocols Maintenance Check the operational capability of the Ajax security system on a regular basis Clean the hub body from dust spider webs and other contaminants as they appear Use soft dry napkin suitable for equipment maintenance Do not use any substances containing alcohol acetone gasoline and other active solvents for...

Страница 32: ...s up to 150 Groups up to 25 Users up to 99 Video surveillance Up to 50 cameras or DVRs Rooms up to 50 Scenarios up to 64 Reactions by arming and disarming are not included in the overall limit of the hub s scenarios Connected up to 5 Power supply 110 240 V AC 50 60 Hz Accumulator unit Li Ion 2 A h up to 16 hours of autonomous operation in case of inactive Ethernet and Wi Fi connection 2 SmartBrack...

Страница 33: ...0 DCS1800 3G WCDMA 900 2100 B8 B1 Installation Indoors Operating temperature range From 10 С to 40 С Operating humidity Up to 75 Overall dimensions 163 163 36 mm Weight 350 g Warranty Warranty for the AJAX SYSTEMS MANUFACTURING LIMITED LIABILITY COMPANY products is valid for 2 years after the purchase and does not apply to the pre installed accumulator If the device does not work correctly you sho...

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