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Troubleshooting Installation Problems
During the installation, if your Broadband LED turns solid red, reversing the order of turning on
the femtocell and your cable or DSL modem can often resolve this problem. To reverse the
order, follow these procedures:
1
Unplug all cables and power cords from all devices. You can unplug devices in any order.
2
Connect all Ethernet and GPS cables as described in “Setting up Your Femtocell”
(page 4).
NOTE:
Do not connect any power cords at this point in the procedure.
3
Plug the femtocell into an electrical outlet.
4
Wait 4 minutes.
5
Plug your cable or DSL modem into an electrical outlet.
If the Broadband LED turns solid red after 15 minutes, call the Customer Support number
located on the insert included in your femtocell documentation package.
