Troubleshooting
PROBLEM
SOLUTION
Heater continues to run after I turn it off.
Wait! This is part of the normal cooling down
process. Do not unplug unit while running.
Heater turns itself on and off.
Using its thermostat, this heater will turn itself off
and on in order to maintain the temperature you
have selected.
The air-flow seems diminished.
Most issues, including air-flow, can be resolved by
cleaning the filter. Check manual for details.
When I turned the heater on, it started emitting a
strange smell.
When the unit heats up, some users may notice
a smell for the first few minutes. This smell is the
result of various internal components coming into
contact with elevated heat levels for the first time.
The smell will dissipate after the unit runs for a
few minutes.
The heater doesn’t seem to produce as much heat
as it once did.
First, try cleaning the filter (check manual for
details).
If cleaning the filter does not solve the problem,
please call Customer Service at 1-888-281-9031
or visit www.airnmore.com.
The heater tripped a circuit breaker in my home.
The heater is an appliance. It’s never recommend-
ed to run more than one appliance on the same
circuit. Make sure the heater is plugged into a
grounded, 3-prong outlet and that it does not
share a circuit breaker with any other appliances.
The heater has stopped working and it will not
come back on.
The heater is equipped with a safety feature that
keeps it from getting too hot. If the heater will
not turn back on, it could be because that safety
feature was activated. Shut the power off, unplug
the unit and let it cool down for approximately
30-45 minutes. Take this time to clean your filter.
After the unit has cooled down, try plugging it in
and turning it back on. If this does not solve the
problem, please call Customer Service at
1-888-281-9031.
I plugged the unit in and pressed the power
button on the front of the unit but the unit did not
begin heating.
First, make sure the switch on the back of the unit
is in the on (1) position. Second, you may need
to raise the selected temperature to get the unit
to come on. If neither of these solve the problem,
please call Customer Service at 1-888-281-9031.
