AirLive WIAS-1200G, Руководство пользователя, Страница: 121 / 180

AirLive WIAS-1200G
User’s Guide
113
2.2 Refund A Settled Transaction and Remove the On-demand Account Generated on AirLive WIAS-1200G
a. To refund a credit card, please log in Authorize.Net. Click
Virtual Terminal
→
Select a Payment Method
→
Click
Refund a Credit Card
→
Payment/Authorization Information
→
Type information in at least three
fields:
Card Number
,
Expiration Date
, and
Amount
→
Confirm and click
Submit
.
b. To remove the specific account from AirLive WIAS-1200G, please log in AirLive WIAS-1200G.
User
Authentication
→
Authentication Configuration
→
Click the server
On-demand User
→
On-demand
User Server Configuration
→
Users List
→
Click
Delete
on the record with the account name
2.3 Find the Username and Password for A Specific Customer
Please log in Authorize.Net. Click
Unsettled Transactions
→
Try to locate the specific transaction record on the
“List of Unsettled Transactions”
→
Click the
Trans ID
number
→
Click
Show Itemized Order Information
in
the
“Order Information”
section
→
Username and Password can be found in the
“Item Description”
.
2.4 Send An Email Receipt to A Customer
If a valid email address is provided, AirLive WIAS-1200G will automatically send the customer an email receipt for
each successful transaction via Authorize.Net. To change the information on the receipt for customer, please log in
AirLive WIAS-1200G.
User Authentication
→
Authentication Configuration
→
Click the server
On-demand
User
→
On-demand User Server Configuration
→
Payment
→
Payment Configuration
→
External
Payment Gateway
→
Select
Authorize.NET
→
Scroll down to
Client's Purchasing Record
section of the page
→
Type in information in the text boxes:
“Description and E-mail Header”
→
Confirm and click
Apply
.
2.5 Send An Email Receipt for Each Transaction to the Merchant Owner
A copy of email receipt with payment details for each successful transaction will also be automatically sent to the
merchant owner/administrator via Authorize.Net.
To configure the contact person who will receive a receipt for each transaction, please log in Authorize.Net. Click
Settings and Profile
→
Go to the
“General”
section
→
click
Manage Contacts
→
click
Add New Contact
to
→
Enter necessary contact information on this page
→
Check the
“Transaction Receipt”
box
→
Click
Submit
.