5. Troubleshooting & FAQ
AirLive IP-200PHD-24/IP-200PHD-24B
User’s Manual
78
accessible over the Internet. This is accomplished using the
Virtual Server
function
on the router. The Virtual Server ports used by the camera must be opened through
the router for remote access to your camera. Virtual Server is accessed by clicking on
the
Advanced
tab of the router screen.
Follow these steps to configure your router’s Virtual Server settings
• Click
Enabled
.
• Enter a unique name for each entry.
• Select
Both
under
Protocol Type
(
TCP
and
UDP
)
• Enter your camera’s local IP Address (e.g.,
192.168.1.100
, for example) in the
Private IP
field.
• If you are using the default camera port settings, enter
80
into the
Public
and
Private
Port
section, click
Apply.
•
Scheduling
should be set to
Always
so that the camera images can be accessed at
any time.
A check mark appearing before the entry name will indicate that the ports are
enabled.
Important:
Some ISPs block access to port 80. Be sure to check with your ISP so
that you can open the appropriate ports accordingly. If your ISP does not pass traffic
on port 80, you will need to change the port the camera uses from 80 to something
else, such as 8080. Not all routers are the same, so refer to your user manual for
specific instructions on how to open ports.
