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Trouble Shooting / FAQ
Contacting Customer Service
Problem/Question
Solution/Answer
AIR03 has no sound.
1.
Verify that the volume is not muted.
2.
Verify that there is no other device connected to
AIR03.
3.
Check the connection between your Bluetooth
device and AIR03.
4.
Try restarting AIR03 or your Bluetooth device.
How far is the effective
range between AIR03 and
a Bluetooth device?
According to the Bluetooth standard, the maximum
controllable range of Class II speaker is 10 meters.
But it varies under different environments and
depends on the paired cell phone.
What is A2DP?
A2DP means the Advanced Audio Distribution
Profile. It’s a Bluetooth profile that allows for the
wireless transmission of stereo audio from an A2DP
source to an A2DP receiver.
What is AVRCP?
AVRCP means the Audio/Video Remote Control
Profile. It’s a Bluetooth profile that allows Bluetooth
devices to control media playback on remote devices.
It’s typically used with A2DP devices for
next/previous track selection and pause/play
functions.
Still have questions?
Please feel free to contact our customer service.
