Where is my serial number?
Why isn’t my unit running?
The display is flashing “20,” what
does this mean?
Why isn’t the left water bottle
emptying?
Why is my Tower flashing “F”
when it has water in it?
How often should I replace my
wicks?
Can I order replacement parts?
The display is flashing“
--
,” what
does this mean?
Why isn’t my humidity increasing?
Your serial number is on the sticker on the back of your unit.
You can write it here for future reference:
_ _ _ _ _ _ _ _ _ _
Your humidity level is below 20%. Try increasing your fan
speed and output level.
The Tower will empty the right bottle first.
Check that the white float in the Tower’s interior base is
moving freely and not stuck.
Your water’s mineral content dictates how often your wicks
need replacing. Harder water means more frequent changes.
Using our Bacteriostat (part #1970) can help keep your unit
cleaner and lengthen the life of your wicks. Always change
your wicks at the beginning of every season.
Yes! Your Tower’s parts and their part numbers are listed on
page 2.
Your humidity level is over 90%. Try lowering your fan speed
and output level.
•
It can take 2-3 days for your new humidifier to bring your
humidity up, especially if it is very dry in your home.
•
If your wicks are old, replace it with a new one.
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FREQUENTLY ASKED QUESTIONS
•
Make sure your bottles are installed correctly and there is
water in the base.
(see step 6)
•
Your unit has reached your set humidity level.
For any other questions or issues, contact our humidifier experts!
They are ready by phone, email, or chat.
envelope
comment
aircareproducts.com
phone
800.547.3888
