RETURNS
What is your returns policy?
If you are unhappy with the product, we will allow you to return the item within 30 days,
as long as the board is in pristine condition! – we have a no quibble 30 day returns policy.
What happens if the Airboard PRO breaks?
We warranty the battery and charger for 12 months, due to the nature of the product we can’t be
held responsible for breakages. If the Airboard PRO breaks, which is very rare indeed, we can
fix it for you at our repair centre, but you may be charged accordingly for the parts and labour.
SHIPPING
How long does shipping take?
Orders are dispatched within 2 -3 business days.
However, if the model is unavailable we will call you to offer an alternative,
in only very exceptional circumstances delivery can take upto 14 days.
Will I be charged for taxes?
No. The taxes are included in your overall cost.
Which company do you use for shipping?
We currently use DPD for shipping Airboard PRO products.
PAYMENT & WARRANTY
What forms of payments do you accept?
We currently accept payment online via our merchant Square.
Or you can contact us through our website at www.airboardpro.com
What are your warranty terms & conditions?
The battery, charger and charging port are guaranteed for a period of 12 months from date of purchase.
See back page of manual. Due to the nature of the product we cannot be held responsible for damage
caused by misuse. We can assist you shoud you require a repair, please see our website for more details.
WHAT IS THE ADDRESS FOR COMPLAINTS
Please put any complaints in writing, to
Airboard PRO Limited
Charter Buildings, 9 Ashton Lane,
Sale, Trafford, Manchester M33 6WT
GOT ANY FURTHER QUESTIONS? Please email us via our website
or through our social media channels.
Broken Airboard PRO?
PLEASE CONTACT US VIA OUR WEBSITE
www.airboardpro.com
We will be happy to guide you through any issues, but first, please make
sure you have charged your Airboard PRO up fully and have
recalibrated the board as described on page 7 of this manual.
This may well fix any issue.
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