Air Techniques, Inc.
Page 22
TRoUbleshooTInG
Trouble
Possible Cause
Corrective Action
1 No power No green
light on membrane
switch
• Not plugged in.
• No power at Mains Outlet
• ScanX has not been turned on.
• Defective power supply
• Check the line cord connection is
firmly plugged in .
•
Make sure outlet is grounded and has
power .
• Make sure that the main power
switch is set to ON (1) .
• Call your Air Techniques dealer.
2 Green, Blue or Yellow
indicator does not
light .
• Defective light or circuitry.
• Call your Air Techniques dealer.
3 Image Management
Software does not rec-
ognize ScanX when
selected .
• Inadequate Computer System.
• ScanX has not been turned on.
• The computer connection cable
is loose or defective .
•
The computer does not recognize
that ScanX is connected .
• ScanX hardware problem.
• Verify Computer requirements
(Page 9) .
•
Make sure that the POWER switch is
set to ON and the green indicator
light is lit .
• Reconnect the cable. Check for
tightness . Replace if necessary .
•
Verify that the Setup program was
correctly installed (Page 13) . Use
different USB port .
• Call your Air Techniques dealer.
4 Plate does not scan
properly .
• The PSP was not pushed far
enough into ScanX .
• Fully feed the PSP into the Plate
Guide .
5 No image appears
after scanning .
• The PSP fed backwards
(printed side towards ScanX) .
• The PSP was erased prior to
scanning .
• X-ray source failed.
• Hardware failure.
•
Quickly refeed the plate with the
printed side out .
If Eraser mode
was enabled
during scanning, you may need
to retake the image .
•
Feed the PSPs into the scanner
immediately and quickly after
removal from the Barrier Envelope .
• Call your X-ray service dealer.
• Call your Air Techniques dealer.
Important:
Do not allow the PSP to
be exposed to light between
taking an X-ray and scan-
ning with the ScanX.
Содержание ScanX Duo
Страница 1: ...ScanX Duo Digital Imaging System Instruction Manual...
Страница 31: ...Page 31 Air Techniques Inc Notes...