
TROUBLESHOOTING
20
Problem
Cause
Solution
The control unit
does not turn on.
The control unit
does not pump.
The garments
do not fully inflate.
An irregular noise
- No electricity
- AC adapter not
plugged in correctly
- Low battery power
- Internal malfunction
- Low battery power
- Internal malfunction
- Damaged connectors
- Punctured garments
- Internal malfunction
- Damaged hose bundles
- Check the electrical wall outlet.
- Verify AC Adapter is securely
connected to the AC Adapter socket
on the control unit.
- Charge the external battery pack.
- Contact Air Relax.
- Charge the external battery pack.
- Contact Air Relax.
- Check for physical damage on
connectors.
- Check hose bundles for kinks, twists
and fold.
- Check if hose bundles are securely
connected to the control unit,
garments and connectors.
- Check for punctures on garments.
- Contact Air Relax.
- Uneven surface
- Internal malfunction
- Make sure the control unit is standing
evenly on all four of its bumpers.
- Contact Air Relax.