18
en
Q.
Is it ok to put my humidifying discs in the dishwas-
her?
A. The manufacturer of this appliance does NOT recom
mend it. The plates can only be placed in a dishwasher
where the temperature is no greater than 131°F / 55ºC.
If the temperature is any hotter than this, the plates will
melt. Place the plates in a sink filled with warm water
and white vinegar or EZCal and either let them soak or
spin the plates in this solution. Or, add white vinegar
or EZCal to the water in the base of the unit and let the
unit run for an hour to clean the plates.
It is good to have calcium deposits built up on the
plates as it will capture more particles from the air and
add more moisture to the air.
Q.
Humidity level is not changing or does not reach
the desired humidity level
A. If the water tank needs refilling more than once per
day, the unit is working properly and the climatic con
dition in the room has an influence on the humidity.
Reasons for low humidity level:
• air circulation is very high (air is fully exchanged se
veral times per day – the humidifier needs to starts its
work from scratch)
• insulation of home (see air circulation)
• open space with high ceilings (not only the footage of
the room counts but also the height) – highrise buil
dings require more humidification.
• open windows – works similar to air circulation (if it
is very cold outside don’t open the window more than
2 times per day for 3 minutes)
• big difference between outside temperature and inside
temperature – the colder the air the less moisture it
is capable to hold and the more the air is heated up
the lower is the percentage of relative humidity (=
the amount of water vapor in the air, compared to the
amount the air could hold if it was totally saturated)
• position of the unit – if it is placed close to a door, win
dow or air vent. This increases the air circulation.
Q.
Can this unit be used all year round?
A. Yes, the unit can be used all year round. The unit pro
duces relative humidity which means that the air will
only take as much moisture as it can hold. The unit
will not overhumidify the air.
For troubleshooting, see chapter «Troubleshooting».
Accessories
Q.
What is the Hydro Stick and how long is it good
for?
A. The AIROSWISS Hydro Stick keeps humidifiers
operating at their highest level between recommended
cleanings*. Good for one year, the Hydro Stick ensures
the humidifier’s functionality while providing fresh
humidification performance. It needs to be replaced
once a year.
* Refer to the cleaning instructions in this manual.
Q.
Placement of the Hydro Stick
A. Please see picture 22 for instructions.
Q.
Replacement reminder
A. In each Hydro Stick box and on all the new products
there is a Hydro Stick lifecycle indicator. Check the box
of the month when starting to use the Hydro Stick and
write the year on the line indicated. Exchange it after
one year.
Q.
What is EZCal?
A. There is a sample packet of EZCal included in the
packaging of your humidifier. EZCal is used for cleaning
and descaling any of the AIROSWISS humidifiers and
cleans mineral buildup. EZCal is the only recommen
ded cleaning and descaling solution. Do NOT use any
other cleaning solutions since it can damage the
product. Any use of cleaning solutions apart from EZCal
will void the warranty. Instructions for using are on the
packet. Only use 1 packet for 32oz of water. Do not
change the ratio. It can also be used for other humidi
fier brands. Thoroughly rinse the base with tap water
and make sure no EZCal residues remain in the base!
EZCal is available at selected retail stores and online
www.airoswiss.net.
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