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5. Troubleshooting & FAQ

AirLive CU-720PIR User’s Manual

(5). Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS Account

Information“. Click the hyperlink address to confirm the DDNS service that you just applied. Then

DDNS you applied activated.

Click to confirm

(6). Enter the web page

http://www.dyndns.org/

again. Input your username and password that

you just applied to login administration interface of DDNS server.

Содержание CU-720PIR

Страница 1: ...i CU 720PIR 720P PIR Passive PoE Night Vision IPCAM User s Manual...

Страница 2: ...effort to ensure the accuracy of the information in this user s guide However we are not liable for the inaccuracies or errors in this guide Please use with caution All information is subject to chang...

Страница 3: ...e separation between the equipment and receiver z Connect the equipment into an outlet on a circuit different from that to which the receiver is connected z Consult the dealer or an experienced radio...

Страница 4: ...nstall the IP Camera behind NAT router 12 2 4 Configure IP Camera via Web UI 13 2 4 1 Login as User 15 2 4 2 Login as Administrator 15 3 Configure the Camera 16 4 Monitor the Image Section 19 4 1 Moni...

Страница 5: ...53 4 10 1 SD Card 53 4 10 2 SAMBA Server 54 4 11 Continuous Recording 55 4 12 Recording List Files List inside SD Card 56 4 12 1 Recording List 56 4 12 2 Continuous Recording List 57 4 13 Event Serve...

Страница 6: ...rk LAN you will potentially save thousands of dollars from unnecessary cabling The device is accessible via the LAN or Internet connection Connect your device directly to a local area network or xDSL...

Страница 7: ...02 11n wireless LAN WLAN model z WEP WPA WPA2 PSK wireless security WLAN model z 3GPP for 3G mobile remote application z Digital zoom z Built in microphone z Audio line out z Two way audio z Micro SD...

Страница 8: ...a z User s manual CD provides important information and instructions for operating the Network Camera z Quick start guide provides important information and instructions for installing this device If...

Страница 9: ...on or detect whether a human has moved in or out of the sensors range 5 Micro SD Card Slot A user can insert a micro SD card into this slot for event or continuous recording 6 Speaker The Camera has b...

Страница 10: ...been restored to default settings and reboot again Note Restoring the factory default setting will lose all previous settings included IP address forever A user needs to run the IPWizard II program to...

Страница 11: ...Camera on the table or fix it onto ceiling or wall Use three screws to fix the Network Camera onto the ceiling or wall You could also put the Network Camera on the table directly 3 Plug an Ethernet ca...

Страница 12: ...7 AirLive CU 720PIR User s Manual 4 Connect the external power supply to the DC power jack of the Network Camera Note Use the power adapter 12VDC included in the package and connect it to wall outlet...

Страница 13: ...work Camera the LED will flash green under wired mode or orange under wireless mode When you install the Camera on a LAN environment you have two easy ways to search your Cameras by IPWizard II or UPn...

Страница 14: ...II finds network devices View button will be available Please select the device you want to view and click the View button Then you could see the video from camera directly Furthermore you could doub...

Страница 15: ...rameters of wired interface please select the device you want to configure and click the LAN button Relative settings will be carried out as below You could modify the relative settings of the selecte...

Страница 16: ...your setting accordingly Click button will go back to previous page If you like to change username and or password of the device just click the check button Then the related fields will show up as bel...

Страница 17: ...dows 2000 does not support UPnP feature To discover your device go to your Desktop and click My Network Places Click the targeted Device Then Internet Explorer will connect to this Network Camera auto...

Страница 18: ...n of your NAT router To use UPnP IGD function NAT traversal you need to make sure the UPnP function is enabled in your router Most new home routers should support this function Some of routers are def...

Страница 19: ...on the USERNAME as a default name and airlive on the PASSWORD as a default password Click OK button to start the main menu 3 According your browser s security setting the IE Web Page may prompt the S...

Страница 20: ...n the Camera as an ordinary user Setting function will be not accessible 2 4 2 Login as Administrator If you log in the Camera as the administrator you can perform all the settings provided by the dev...

Страница 21: ...ce is shown The date and time are displayed at the top of the window 2 View Profile The device supports multi profile function for H 264 MEPG4 and JPEG simultaneously A user can choose the proper and...

Страница 22: ...udio The device supports 2 way audio function A user can choose to enable or disable this function by toggling the icon below Disable audio uploading function Enable audio uploading function 7 Full Sc...

Страница 23: ...Record button to start recording The video file is saved as ASF format into your local PC While you want to stop it press Stop to stop recording Select Browser the pop up window to select the save pa...

Страница 24: ...sition and set camera tour System Configure system information date time maintenance and view system log file Video Configure bit rate and frame rate of video profiles Audio Configure audio parameters...

Страница 25: ...Obtain IP address automatically DHCP DHCP Stands for Dynamic Host Configuration Protocol Enable this checked box when a DHCP server is installed on the network to issue IP address assignment With this...

Страница 26: ...t assigned as 80 users have to add the port number in back of IP address For example http 192 168 1 100 8080 Therefore the user can access the device by either http xx xx xx xx or http xx xx xx xx xxx...

Страница 27: ...channel over an insecure network This ensures reasonable protection from eavesdroppers and man in the middle attacks provided that adequate cipher suites are used and that the server certificate is ve...

Страница 28: ...rent WAN IP address is when you want to access your device over the Internet One of the possible solutions to the dynamic IP address problem comes in the form of a dynamic DNS service A dynamic DNS se...

Страница 29: ...router should take care of this job As to xDSL environment most of the users will use dynamic IP addresses If users want to set up a web or a FTP server then the Dynamic Domain Name Server is necessar...

Страница 30: ...ynamic IP address For more PPPoE and Internet configuration please consult your dealer or ISP The device can directly connect to the xDSL however it should be setup on a LAN environment to program the...

Страница 31: ...nd a starting point for negotiating transports such as RTP multicast and Unicast and for negotiating codecs RTSP can be considered a remote control for controlling the media stream delivered by a medi...

Страница 32: ...led the device will automatically be detected and a new icon will be added to My Network Places If you do not want to use the UPnP functionality it can be disabled In addition this device also provide...

Страница 33: ...figure port mapping in a NAT router on your network using UPnP Note that UPnP must be enabled in the NAT router first Port Range The port range will open in NAT router External IP address Show the IP...

Страница 34: ...o address translation without a DNS server and service discovery without a directory server Bonjour is an open protocol which Apple has submitted to the IETF as part of the ongoing standards creation...

Страница 35: ...here And select the ONVIF version to match client s supported version 4 2 10 IP Filter You can enter different user s IP address which are allowing enter or denying by the device IP Filter To enable...

Страница 36: ...MTP Notification e mail If enable this function then the Send to and Subject fields need to be filled Send To Type the receiver s e mail address This address is used for reply mail Subject Type the su...

Страница 37: ...FTP server HTTP Notification If enable this function then the fields below need to be filled URL Type the server name or the IP address of the HTTP server HTTP Login name Type the user name for the HT...

Страница 38: ...Type the password for the HTTP Proxy User can set specific parameters to HTTP server he message will be sent to HTTP server Proxy Port Proxy Login name Proxy Login Password Custom parameter Message T...

Страница 39: ...gain e However the real exposure time may be shorter if good light condition Frequency of power line 50 or 60Hz tion ital gain to achieve the target brightness value Exposure Value his value is depend...

Страница 40: ...ld Restore to factory image settings cy mask window 1 to window 7 and set the name and gray level for selected window Brightness Contrast Sharpness 3D De Noise The 3D De Noise can remove or lower unwa...

Страница 41: ...nd size of the selected window accordingly Name of the specified window efines the gray level of mask block The lower value will be darker Add and Delete To add or delete the privacy mask windows user...

Страница 42: ...endix G it describes how to locate your device from Internet by DDNS service However we provide another easier way to do the same job called Dynamic IP Service To use this service just follow four st...

Страница 43: ...ce Title me of this unit here It s very useful to identify the specific device from nce the device is found on are version of the device r LED Wireless LED Log check the system log information of the...

Страница 44: ...hich you want to Time zone nce from Greenwich Mean Time in the area where the device is Daylight Saving Disable or enable the daylight saving adjustment 4 4 2 Date Time You can setup the device or mak...

Страница 45: ...ork setting The unit is restarted and most current settings are reset to factory default values This action will not reset the network setting Backup Setting To take a backup of all of the parameters...

Страница 46: ...n programs which are not necessary for firmware update 2 Make sure that only you access this device while firmware updating 3 Disable Motion Detection function 4 Click Browse button Select the Firmwar...

Страница 47: ...firmware and wait for finish message Furthermore the firmware upgrade procedure always is risk and do not try to upgrade new firmware if it s not necessary System Restart The device is restarted witho...

Страница 48: ...ution maximum Note that this camera supports local video output for TV monitor It s very useful to check view angle or focus during camera installation However the local video output in only available...

Страница 49: ...ROI stream or not Rate Control Defines the rate control method of this profile There are four options Constant Bit Rate CBR Variable Bit Rate VBR Enhanced Constant Bit Rate ECBR and Enhanced Variable...

Страница 50: ...15 frames per second as possible User need to set reasonable max frame rate versus video quality under the limited bandwidth GOP Control Defines the Intra Inter frame I P ratio of this profile For ex...

Страница 51: ...4 Monitor the Image Section AirLive CU 720PIR User s Manual 46 4 5 3 ROI ROI means Region of Interest Use this page to specify ROI window which ROI is QVGA resolution...

Страница 52: ...unction Audio Type To select audio codec Audio Mode To select Simplex or Full duplex 2 way audio mode Input Gain To adjust gain of input audio Output Gain To adjust gain of output audio Speaker Out To...

Страница 53: ...rs in database can view the video after login Access Right Administrator can access every function in this device However Viewers only can view the video and access limited function Add update and rem...

Страница 54: ...ount is available or not SMTP Port Set port number of SMTP service SSL Enable SSL function or not SMTP Authentication Select the authentication required when you send an e mail Disable if no authentic...

Страница 55: ...ail To Type the receiver s e mail address E mail From Type the sender s E mail address This address is used for reply e mails E mail Subject Type the subject title of the e mail 4 9 Object Detection 4...

Страница 56: ...luded windows target specific areas within the whole video image Excluded windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored N...

Страница 57: ...4 Monitor the Image Section AirLive CU 720PIR User s Manual 52 4 9 2 Audio Detection Audio Alarm Level Define the sensitivity value of Audio detection The higher value will be more sensitivity...

Страница 58: ...age shows the status of attached SD card You may setup related parameters to manage the attached SD card also Enable automatic disk cleanup Delete old recorded files while the conditions are reached a...

Страница 59: ...related parameters to manage the remote SAMBA server Host Type the SAMBA server domain name or the IP address of the SMTP server Share Type the share folder of remote SAMBA server which the camera wil...

Страница 60: ...nuously record video stream into files and save them to attached SD card or remote SAMBA server Continuous Recording Enable or disable this function Record File Type Choose a video profile to record D...

Страница 61: ...estart Be careful click this button will delete all continuous files recorded in SD card or remote SAMBA server 4 12 Recording List Files List inside SD Card 4 12 1 Recording List This page shows the...

Страница 62: ...in SD card or remote SAMBA server User may play or delete the selected file 4 13 Event Server 4 13 1 FTP Sever You may setup FTP parameters for further operation of Event Schedule That s if users want...

Страница 63: ...eeds to specify a name for each FTP setting FTP Server Type the server name or the IP address of the FTP server Test Check the FTP server whether this account is available or not FTP Login name Type t...

Страница 64: ...ing to FTP server 4 13 2 TCP Sever In addition to send video file to FTP server the device also can send event message to specified TCP server Name User can specify multiple TCP servers as wish Theref...

Страница 65: ...needs to specify a name for each HTTP server setting URL Type the server name or the IP address of the HTTP server Test Check the HTTP server whether it is available or not HTTP Login name Type the us...

Страница 66: ...ream to specified SAMBA server Name User can specify multiple HTTP servers as wish Therefore user needs to specify a name for each HTTP server setting SAMBA Server Type the server name or the IP addre...

Страница 67: ...ed to specify the schedule of Event or Schedule Trigger and activate the some actions provided by this device Where the Schedule Trigger will be activated by user define interval without event happene...

Страница 68: ...urces Action Define the actions once event triggered Example 1 Send file to FTP server by motion triggered always 1 Select event trigger 2 Enable time start from 00 00 to 24 00 every day 3 Trigger by...

Страница 69: ...vent trigger 2 Enable time start from Friday 18 00 and keep work in 12 hours so it will stop on Saturday 06 00 3 Trigger by Motion Area Added in Object Detection page 4 Action Send e mail Add in E Mai...

Страница 70: ...ute during 18 00 to 24 00 from Monday to Friday 1 Type Select schedule trigger and interval is 10 minute 2 Enable time Select Monday to Friday and set start time from 18 00 and keep work in 6 hours 3...

Страница 71: ...ype Choose JPEG AVI JPEG or AVI H 264 file format Record File Prefix Define the prefix of recorded filename JPEG Picture Numbers Define the picture numbers of JPEG to be sent out Pre Trigger Duration...

Страница 72: ...f connected clients is varying by streaming mode settings of resolution codec type frame rate and bandwidth Obviously the performance of the each connected client will slow down when many users are lo...

Страница 73: ...PC properly Antivirus software on the PC might interfere with the setup program Disable the firewall of the antivirus software during setting up this device Check the firewall setting of your PC or No...

Страница 74: ...a must be in the same class of the private IP address on the LAN Make sure the http port used by the Network Camera default 80 is forward to the Network Camera s private IP address The port number ass...

Страница 75: ...ternet Explorer security settings and then close and restart Internet Explorer Try to browse and log in again Internet Explorer displays the following message Your current security settings prohibit d...

Страница 76: ...itioning Click Refresh on the Internet Explorer when the communication stops with the device The image will refresh Other clients may be operating Pan Tilt Pan Tilt operation has reached the end of co...

Страница 77: ...per command is used to detect whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply It s also a very useful tool to confirm the device install...

Страница 78: ...erage range of data sizes for JPEG mode Average bit rate for MPEG4 mode Average bit rate for H 264 mode 160 x 120 QQVGA 3 6k byte per frame 64kbps 256kbps 30fps 32kbps 192kbps 30fps 320 x 240 QVGA 8 2...

Страница 79: ...Removable IR Cut Filter Auto Iris None 45 50 H Viewing Angle 28 40 V Pan Tile Control None Camera Analog Video Out Yes H 264 MPEG4 Video Compression MJPEG Video Profile 20 1280x720 30 fps 640x480 30...

Страница 80: ...Ethernet with Auto MDIX PoE 24V Passive PoE Supported Protocols TCP IP UDP ICMP DHCP NTP DNS DDNS SMTP FTP HTTP HTTPs Samba PPPoE UPnP Bonjour RTP RTSP and RTCP Password protection IP filter Security...

Страница 81: ...TTP and TCP notification Event handler DO digital output alarm UPNP Yes ONVIF Open API for software integration Application Programming Interface SDK Video Buffer Pre and post alarm buffering Alarm Tr...

Страница 82: ...h a fixed IP address for example 192 168 1 100 2 Access the Router with Your Web browser The following steps generally apply to any router that you have on your network The D Link DI 624 is used as an...

Страница 83: ...uilt into the router and most routers prevent users from accessing the video from the device over the Internet The router connects to the Internet over a series of numbered ports The ports normally us...

Страница 84: ...sure to check with your ISP so that you can open the appropriate ports accordingly If your ISP does not pass traffic on port 80 you will need to change the port the camera uses from 80 to something e...

Страница 85: ...ly necessary for the users that could only obtain dynamic IP addresses As to the users that could obtain the static valid IP address they do not usually have to apply the DDNS service Before we decide...

Страница 86: ...fter the columns show up at the left side click Create Account 4 Fill the application agreement and necessary information a Username b E mail address and confirmation c Password and confirmation d Sub...

Страница 87: ...5 Troubleshooting FAQ AirLive CU 720PIR User s Manual 82 Click these two options...

Страница 88: ...title Your DynDNS Account Information Click the hyperlink address to confirm the DDNS service that you just applied Then DDNS you applied activated Click to confirm 6 Enter the web page http www dyndn...

Страница 89: ...AQ AirLive CU 720PIR User s Manual 84 Input your account 7 If the correct username and password are input you can see the following picture at the top right of the login page 8 Click the Services 9 Cl...

Страница 90: ...e without any charge at this step First we input the host name Pink No 1 Then we pick a domain that is easy to remember Pink No 2 The 3rd step is to click Offline Hostname from Service Type Pink No 3...

Страница 91: ...ncy COUNTRY VOLTAGE FREQUENCY COMMENTS Argentina 220V 50 Hz Neutral and line wires are reversed from that used in Australia and elsewhere Australia 230V 50 Hz Outlets typically controlled by adjacent...

Страница 92: ...djacent switch Though nominal voltage has been officially changed to 230V 240V is within tolerances and commonly found United States of America 120V 60 Hz 5 8 3GPP Table To use the 3GPP function in ad...

Страница 93: ...g URL to access rtsp host mpeg4 media 3gp Where host is the host name or IP address of the camera Compatible 3G mobile phone Please contact your dealer to get the approved list of compatible 3G phone...

Страница 94: ...5 Troubleshooting FAQ 89 AirLive CU 720PIR User s Manual Click Add or Remove Programs Click Add Remove Windows Components...

Страница 95: ...5 Troubleshooting FAQ AirLive CU 720PIR User s Manual 90 The following screen will appear Select Networking Services Select Universal Plug and Play...

Страница 96: ...5 Troubleshooting FAQ 91 AirLive CU 720PIR User s Manual Click Details Click Next Please wait while Setup configures the components...

Страница 97: ...5 Troubleshooting FAQ AirLive CU 720PIR User s Manual 92 Click Finish...

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