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Troubleshooting
Symptom
What To Check
The player cannot play.
- Make sure the disc cover is closed.
- Make sure a disc is loaded.
- Make sure the disc isn’t loaded upside down.
- Disc should be clean, not dirty or warped.
- Player’s region code should be the same as region
code of DVD disc.
- Has water condensation occurred? If it has, remove
the disc and keep the player powered up for at least
two hours.
There is no sound.
- Make sure system connection is correct.
- Make sure the speakers are turned on.
- Make sure the sound setup of DVD disc is correct.
- Is your disc dirty or warped? Clean or replace disc.
There is no picture.
- Make sure TV is turned on and in correct video
mode.
- Make sure your system connection is correct.
Poor AV performance.
- Is your disc dirty or warped? Clean or replace disc.
Cannot continue to play and
play a section repeatedly.
- Make sure the player is not in A-B repeat status.
- Press A-B button to cancel A-B repeat status.
- Is your disc dirty or warped? Clean or replace disc.
The remote control does not
work.
- Make sure there aren’t any obstructions between the
remote control and the player.
- Make sure you are pointing the remote control at the
player.
- Make sure batteries are inserted correctly (check
polarity).
- Replace weak batteries.
Other possibilities:
WARNING:
Do not touch any metal objects to the battery connectors, as it will put the
battery in standby mode. To get out of standby mode please connect the battery and
portable DVD player to AC or DC power.
Static or other external interfere may cause the player to function abnormally. In this
circumstance unplug the power-supply cord from the outlet and plug it in again to reset the
player so that normal operation can resume. If you are still having problems, then please
disconnect the power and consult a qualified technician.