40
Troubleshooting
The entire keyboard is not responding.
If your keyboard is not responding, try each of the
following procedures in the order listed below:
Bypass any port replicators, USB hubs, KVM switches,
and so on. Connect the receiver directly to a port on the
computer.
Check to see that the keyboard connector is securely
plugged into the correct port on the computer.
Try connecting to a different USB port (if multiple ports
exist).
Verify that another USB connected device works on the
same port.
Shut down the system, wait 10 seconds, and then restart
the system.
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