- Please check whether the storage space of the internal memory is full;
- Please check whether the USB cable is damaged.
● [Connecting USB] does not appear when your player is connected
to the computer.
- Disconnect the player, and then reconnect it.
- Disconnect your player, wait a few minutes, and reconnect it. If the
problem persists, disconnect the player, restart the computer, and then
reconnect the player.
- Connect your player to another USB connector on your computer.
- If you charge your player when it has not been used for a long period
of time, your computer may not recognize it or nothing may appear on
the display. Charge the player for about 10 minutes, after which it should
start operating normally again.
If your player does not function as expected, try the following steps to
resolve the issue.
1. Connect your player to your computer to charge the battery.
You may be able to resolve some issues by charging the battery.
2. Press the RESET button with a pen or paper clip, etc.
Before resetting your player, disconnect your player from your computer
and check that no song is being played back. You can then reset the
player safely. After resetting the player, hold the power button to turn on
the player.
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