8
- Disconnect the player, and then reconnect it.
- Charge the battery under an proper temperature within the range of 5
℃
(41
℉
) to 35
℃
(95
℉
).
- Turn on the computer.
Can’t download files from computer
- Please confirm whether it’s connected properly;
- Please check whether the storage space of the internal memory is full;
- Please check whether the USB cable is damaged.
Can’t recognize the player when connected to the computer via USB
cable.
- Disconnect the player, wait for a few minutes, and then reconnect it.
- Disconnect the player, restart the computer, and then reconnect the player.
- Connect your player to another USB port on your computer.
- If the player has not been used for a long period of time, charge the player
for about 10 minutes, after which it should start operating normally again.
