9
choose language again.
2. Can't turn on the player; the screen of player goes
blank/black; the player is crashed or has a firmware bug.
Power off the player and try again.
Update the firmware. Please contact our customer service
or check our website at
https://www.agptek.com/blog to download the firmware.
3. Can't download files from computer.
Please confirm whether it's connected properly;
Please check whether the storage space of the internal
memory is full;
Please check whether the USB cable is damaged.
4. Can't recognize the player when connected to the
computer via USB cable.
Reconnect it.
Restart the computer and reconnect it.
Connect your player to another USB port.
Charge the player for about 10 minutes first.
