11
Parts List
Part Number
Description
Manufactured by: Agio-USA
1337 Taylor Farm Rd #100
Virginia Beach, VA 23453
Service Center: 1-800-416-3511
Made in China
FP0002
LAVA ROCKS
FP0003
ELECTRODE
FP0004
THERMOCOUPLE
FP0006
IGNITION MODULE
FP0005
NATURAL GAS FLEXIBLE CONNECTION HOSE
FP0716
FIREPIT TABLETOP
FP0717
FIREPIT BASE
FP0718
HARDWARE PACK
90-DAY LIMITED WARRANTY
What is Covered Under This Warranty?
The item you have purchased is warranted against defects in materials and workmanship for the following parts
as outlined below only when unit is installed and operated in accordance with the instructions in this Owner’s
Manual and in compliance with local building and fire codes:
•
Burner Assembly
•
Firepit Base
•
Firepit Top
How Do I Obtain Warranty Service?
To obtain warranty service, you must contact our customer service center within the relevant warranty period
and provide us with a copy of your dated register receipt as proof of the purchase date. We reserve the right to
request photographs and/or return of the defective item(s) and/or such other evidence relating to any claim as we
shall reasonably require. Please call our customer service center at 1-800-416-3511 for additional warranty
claim details and procedures.
What are the Limitations and Exclusions of this Warranty?
Warranty Limitations:
This warranty is subject to the limitation set forth above. In addition, this warranty is made to the original
purchaser only and is effective only if items are purchased from one of our authorized dealers. This warranty is
not transferable. For warranty replacements based on warranty claims submitted within ninety (90) days of
purchase, we will not be responsible for charges associated with shipments outside continental North America at
any time or for any reason.
Warranty Exclusions
:
This warranty is subjected to the exclusions set forth above. In addition, the following are
excluded from coverage under this warranty: any item used for commercial, contract or any other
non-residential purpose; clearance items, display models or items purchased “as is”; freight damage; items
subject to misuse, abuse, neglect or lack of proper care or maintenance (including without limitation as provided
in any “care and maintenance guide” or similar information we provide); normal wear and tear; damage caused
by acts of nature, acts of force majeure, vandalism, fire or other causality, or improper assembly; hardware
against corrosion or rusting; purchased or replacement parts; and all plastic parts. Also excluded are loss of use
or time; inconvenience; money; travel; packaging; or incidental, special or consequential damages of any kind.
Replacement of defective items or parts as provided herein shall constitute your sole and exclusive remedy for
items which are not as warranted. In no event shall our responsibility exceed the purchase price of the item
found to be other than as warranted. This warranty is the exclusive statement of your rights with respect to items
you have purchased and supersedes any other express warranty or statement, written or oral, made in connection
with the purchase and sale of such items. The term ”item” when used herein in the singular refers to the specific
piece found to be defective, and not to the entire set of which the item is a part.
Some states do not allow exclusion or limitation of incidental or consequential damage, so that limitation may
not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary
from state to state
