CARE AND MAINTENANCE
LIMITED WARRANTY
FRAMES
FABRICS (CUSHIONS/SLINGS)
STRAPS
Frames.
Finishes.
Fabrics.
Straps and/or wicker.
Umbrellas
Table tops
Warranty limitations:
Warranty exclusions:
Some states do not allow exclusion or limitation of incidental or consequential damages, so that limitation above may not apply
to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Cleaning
Maintenance
Cleaning -
Maintenance
Cleaning -
Maintenance -
- Use mild soap and warm water. Do not use abrasive materials, cleansers or bleach products. Rinse with clean water and dry
thoroughly.
- Periodically clean and dry thoroughly. Be sure to drain any water accumulated inside the frames. To thoroughly drain
frames, remove foot caps and tilt the frames, if necessary, to remove all water. This is critical. Water allowed to accumulate inside the
frames and then exposed to sub-freezing temperatures can cause damage to the frame tubing. Such damage is not covered under
warranty. Always clean, drain and dry thoroughly before storing for the winter. For best results, always store or cover your furniture
when not in use. We recommend commercially available outdoor furniture covers. Any small nicks or scratches can be covered with a
light application of touch-up paint.
** When cleaning or moving large or heavy items, always have two people work together. Never drag furniture.
Wipe minor spills immediately. Clean with mild soap, warm clean water and soft cloth. Do not use abrasive materials,
cleansers or bleach products. Although fabric has been treated to resist stains, occasional use of commercially available fabric cleaners
may be necessary. Follow manufacturer's instructions.
- The best way to maintain the beauty of cushions and slings is to store them in a dry area and out of the elements when not
in use or cover with commercially available outdoor furniture covers.
Wash frequently with mild soap, warm water and a soft cloth. Rinse thoroughly with warm, clean water. Do not use abrasive
materials, cleansers or bleach products.
Periodic application of commercially available vinyl cleaners and vinyl protectors will enhance the look and prolong the
life of straps. If your strap chair has cushions, make sure any vinyl protectors applied are completely dry before placing cushion back on
the chair.
Frame construction is warranted against defects in material and workmanship for seven years from purchase date.
Damage to frames or welds resulting from improper assembly or exposure to water and/or sub-freezing temperatures is not covered.
Paint finishes are warranted against peeling, cracking and blistering for one year from purchase date provided the unit
has not been scratched or abraded. Chips and scratches resulting from normal wear and tear are not covered.
Fabric and cushions (if applicable) are warranted against separation at the seams for one year from purchase date. Fading
and/or discoloration resulting from exposure to the elements, oils, spills, fluids, chemicals, or any other cause is not covered.
Straps and/or wicker weave (if applicable) are warranted against separation and tearing for one year from
purchase date. Fading and/or discoloration resulting from exposure to the elements, oils, spills, fluids, chemicals, or any other
cause is not covered.
. Umbrellas (if applicable) are warranted against defects in material and workmanship only for one year from purchase
date. Umbrella bases (if applicable) are not covered under any circumstance.
. Natural stone tabletops only are warranted against defects in materials or workmanship only for one year from
purchase date. All other table tops (including without limitation glass and faux stone) are not covered under any circumstances.
This warranty is subject to the limitations set forth above. In addition, this warranty is made to the original
purchaser only, and is effective only when item(s) is purchased from one of our authorized dealers. This warranty is not transferable.
For warranty replacements based on warranty claims submitted within the first year of purchase, we will pay shipping and handling
charges within the continental North America. After the first year, shipping and handling charges are your responsibility. We will not be
responsible for charges associated with shipments outside the continental North America at any time or for any reason.
This warranty is subject to the exclusions as set forth above. In addition, the following are excluded from
coverage under this warranty: any item used for commercial, contract or any other non-residential purpose; clearance items, display
models or items purchased "as is"; freight damage; items subject to misuse, abuse, neglect or lack of proper care and maintenance
(including without limitation as provided in any "care and maintenance guide"); normal wear and tear; damage caused by acts of nature,
acts of force majeure, vandalism, fire or other casualty, or improper assembly; hardware against corrosion or rusting; purchased or
replacement parts; and all plastic parts. Also excluded are loss of use or time; inconvenience; money; travel; packaging; or incidental,
special or consequential damages of any kind. Replacement of defective items as provided herein shall constitute your sole and
exclusive remedy for items which are not as warranted. In no event shall our responsibility exceed the purchase price of the items found
to be other than as warranted. This warranty is the exclusive statement of your rights with respect to the defects in the items you have
purchased and supersedes any other express warranty or statement, written or oral, made in connection with the purchase and sale of
such items. When used herein, the term "item" when used in the singular, refers to the specific item found to be defective, and not to the
entire set of which the item is a part.
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