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Troubleshooting
The iCelsius App does not see the accessory
First, make sure that you are running the latest version of
the iOS or Android OS and that the iCelsius application is
up to date.
Perform the following steps:
-
Power cycle the iCelsius Blue
-
Quit the iCelsius application
-
Check in your device settings that Bluetooth is
enabled
-
Restart the iCelsius app, then connect the iCelsius
Blue
If that does not solve the problem, try to quit all your
applications and shutdown/restart the smart device, then
try again. If the problem persists, please contact technical
support (see below).
The iCelsius App always displays “no probe connected”
Check that the probe is not damaged.