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Copyright© 2009 Agilent Technologies Incorporated
All rights reserved.

G5404B Microplate Labeler Media Loading Guide

This guide describes how to load the labels and ribbon 
in the printer on the G5404B Microplate Labeler. 

Getting help

User documentation: You can search the online 
knowledge base or download the latest version of any 
PDF file from the Agilent Technologies website at:

http://www.agilent.com/lifesciences/automation

Customer Service: 1.866.428.9811 or +1.408.345.8356

Technical Support: 1.800.979.4811 or +1.408.345.8011 

[email protected]

Before you begin

Ensure that you have the G5404B Microplate Labeler 
Media Kit from Agilent Technologies. The kit contains a 
one- to- one quantity of thermal transfer ribbon and 
labels so that you can replace them at the same time. 
The kit also contains a pen for cleaning the printhead. 
If you are replacing used ribbon and labels, see the 

G5404B Microplate Labeler User Guide

 for the cleaning 

procedure before you continue.

Open the printer cover to gain access for loading the 
labels and ribbon.

Loading the ribbon 

To load new ribbon:

1

Install the new ribbon roll on the supply hub (

1

) as 

follows:

a

While firmly holding the supply hub, turn the 

green knob clockwise 

 to contract the hub.

 

 

Slide the new ribbon roll onto the hub until it is 
flush against the printer. Ensure the ribbon feeds 
clockwise with the coating facing downward when 
being unwound.

b

While firmly holding the hub, turn the green knob 

counterclockwise 

 to expand the hub and 

secure the ribbon roll.

2

Turn the printhead lever (

2

) counterclockwise to lift 

the printhead, and then guide the ribbon under and 
around the printhead.

3

Feed the ribbon onto an empty core on the take- up 
hub (

3

) as follows:

a

While firmly holding the take- up hub, turn the 

green knob clockwise 

 to contract the hub. 

Slide an empty ribbon core onto the hub until it is 
flush against the printer. 

b

While firmly holding the hub, turn the green knob 

counterclockwise 

 to expand the hub and 

secure the empty ribbon core.

c

Guide the ribbon under and then over the take- up 
hub so that it winds counterclockwise. 

Use adhesive tape to secure the end of the ribbon 
to the ribbon core. Make sure the edge of the 
ribbon is flush with the core against the printer.

4

Turn the ribbon take- up hub (

3

) counterclockwise to 

smooth out the ribbon slack.

If you are also loading labels, continue to the next 
procedure. If you are finished loading all media, turn 
the printhead lever (

2

) clockwise to lower the printhead.

Loading the printer labels 

You load the labels in three basic steps:

2

1

3

WARNING 

The printhead can be hot after use. Allow 

the printhead to cool before loading the ribbon.

CAUTION 

Do not touch the protective glass layer of the 

printhead with your fingers. A dirty printhead will result in a poor 
print image.

Step

For this task…

1

Install the label roll on the roll retainer.

2

Feed the label strip under the printhead.

3

Secure the label strip to the rewinder.

G5404-90002 September 2009

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