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2200 TapeStation

Troubleshooting

Agilent 2200 ScreenPlex Software Error Messages

Table 4

Agilent 2200 ScreenPlex Software Error Messages

Message

Probable cause

Solution

Please power cycle
the instrument

An error has
occurred during the
experimental run.

Switch the 2200 TapeStation off and then back on
again.

Failed to connect to
the barcode scanner
or camera

The drivers have not
installed properly.

Power cycle the 2200 TapeStation. If the message
persists, try a different USB port on the laptop for
the cable to connect to the 2200 TapeStation.

No compatible
TestKitSuite(s) have
been found

The controller cannot
find the file, or the
file is corrupted.

Ensure that the TestKitSuite.xml is located in

C:\

Program Files (x86)\Agilent\2200
TapeStation Software\

(for 64 bit machines) or

C:\Program Files\Agilent\2200 TapeStation
Software\

and that the file name has not been

changed. If the problem persists, download a new

TestKitSuite.xml

USB device
malfunction

This is a Windows
generated message
and not part of the
Agilent 2200
ScreenPlex software.

Power cycle the 2200 TapeStation and restart the
laptop. If the problem persists, contact the Test Kit
Manufacturer.

New hardware found

A new USB port may
have been used to
connect the 2200
TapeStation to the
laptop.

Please refer to

“Agilent 2200 TapeStation Set

Up”

on page 21. If the problem persists, contact

the Test Kit Manufacturer.

Cannot start your
application. The
workgroup
information file is
missing or opened
exclusively by
another user

Wireless networks
are prone to sporadic
network dropouts
that can interfere
with the controller
software.

Do not use wireless connections when running
the 2200 TapeStation.

Содержание 2200 TapeStation

Страница 1: ...Agilent Technologies Agilent 2200 TapeStation User Manual...

Страница 2: ...ms in the sep arate agreement shall control Technology Licenses The hardware and or software described in this document are furnished under a license and may be used or copied only in accor dance with...

Страница 3: ...he 2200 TapeStation System 24 Performance Limitations of Use 25 Components Required by the User 26 Operating Procedure 27 How to prepare your samples 39 DNA Sample Preparation 41 5 Maintenance 43 Gene...

Страница 4: ...4 2200 TapeStation Contents 7 Appendix 65 Product Notices 66 Sound Emission 67 The Waste Electrical and Electronic Equipment Directive 68 Technical Service 69...

Страница 5: ...tation Agilent Technologies 1 Introduction to the 2200 TapeStation System Overview of the System 6 ScreenTape Architecture 7 Agilent 2200 TapeStation Components 8 This chapter gives an introduction to...

Страница 6: ...ysis software The system is very straightforward to use simply place the sample tubes and ScreenTape in to the 2200 TapeStation and let it load separate image analyse and present the results This User...

Страница 7: ...ue barcode tracks lane usage within individual ScreenTapes and allows traceability of results Buffer Chamber The buffer chamber is located at the top of the channel and contains an optimised buffer fo...

Страница 8: ...lashing indicates that the TapeStation requires some attention Sample Block There are 2 sample blocks provided that can either hold 0 2 mL sample tube strips or a 96 well plate Tip Holder The tip hold...

Страница 9: ...duction to the 2200 TapeStation System 1 Overview of the System Figure 2 2200 TapeStation front view Figure 3 2200 TapeStation back view Lid ScreenTape Tip holder LED Sample block USB socket On off sw...

Страница 10: ...10 2200 TapeStation 1 Introduction to the 2200 TapeStation System Overview of the System...

Страница 11: ...11 2200 TapeStation Agilent Technologies 2 Specifications Technical Specifications 12 This chapter provides information on the specifications of the 2200 TapeStation...

Страница 12: ...ent 3 A Interface USB cable PC comms Instrument Housing UL94 VO rated flame retardant cast polyurethane Dimensions 400 x 310 x 310 mm Weight 12 5 kg Power Supply Input voltage 100 240 V AC Input frequ...

Страница 13: ...ill appear in the controller software If the quoted current temperature is above the specified range please move the system out of direct sunlight and away from any windows Check that any air conditio...

Страница 14: ...14 2200 TapeStation 2 Specifications Technical Specifications...

Страница 15: ...m Unpacking the System 16 Contents of the 2200 ScreenPlex TapeStation 18 The TapeStation 18 ScreenTape Products 19 Installing the System 20 Software Installation 20 Agilent 2200 TapeStation Set Up 21...

Страница 16: ...age the system electronics If your instrument was shipped in cold weather leave it in its box and allow it to warm slowly to room temperature to avoid condensation CAUTION Defective on arrival problem...

Страница 17: ...e use Delivery Checklist Ensure all parts and materials have been delivered with your system The delivery checklist is shown below Please report any missing or damaged parts to your local Agilent Tech...

Страница 18: ...o connect the laptop to the TapeStation 1 x Power supply unit for the laptop 1 x Power supply unit for the TapeStation Sample Block 1 x 0 2 mL strip and 1 x 96 well microtitre plate A removable sample...

Страница 19: ...19 Installing the System 3 Contents of the 2200 ScreenPlex TapeStation ScreenTape Products 5067 5373 ScreenTape DS12 7 ScreenTape 5067 5374 ScreenTape DS12 Reagents DS12 Ladder DS12 Loading Buffer 1...

Страница 20: ...on system is preinstalled on the system laptop NOTE For updates or if you have to change the laptop you may download the latest version of the software from the Test Kit Manufacturer s website For det...

Страница 21: ...te the instrument in an atmosphere containing explosive gases or near flammable volatile liquids Only approved mains cord set supplied with the instrument must be used with this instrument and if an e...

Страница 22: ...window select Install the Software automatically c If a window appears indicating the software did not pass the windows logo testing click Continue Anyway A window appears indicating that the hardware...

Страница 23: ...edure 27 Add Experiment Notes 31 Describe Samples 32 Start the TapeStation Run 33 Final Check 33 Running System 34 Aborting the TapeStation Run 34 Complete TapeStation Run 34 Empty Tip Buckets 35 How...

Страница 24: ...between 100 base pairs bp to 1000 bp The system detects fluorescently stained double stranded DNA products between the range of 1 30 ng per fragment with a maximum concentration for one test sample o...

Страница 25: ...istics necessary for upstream and downstream applications Appropriate controls must be included in any upstream application requiring analysis on the 2200 TapeStation ScreenPlex System The 2200 TapeSt...

Страница 26: ...stem Agilent 2200 ScreenPlex Software Components ScreenTape DS12 Ladder and Loading Buffer stains and separates amplified DNA Controller Software drives the TapeStation module Agilent 2200 ScreenPlex...

Страница 27: ...controller icon on the desktop and follow the instructions on the screen You will now see the startup splash 2 Insert the tube strip sample block into the TapeStation OR Insert the plate sample block...

Страница 28: ...emoved The 2200 TapeStation will not run until all the tip buckets are empty NOTE A Loading tip transfer tool G2964 60000 is available NOTE Ensure that all 16 loading tips are inserted into the tip ho...

Страница 29: ...elected lanes on the controller ScreenTape image will appear blue Any lanes which are selected but not assigned a test will appear black NOTE Protect the individual gel lanes within the ScreenTape fro...

Страница 30: ...an be deleted by right clicking on the sample plate image A menu will appear with the following options 1 Clear All Selections this will clear ladder well and all sample wells selected a Clear Last Se...

Страница 31: ...the 2200 TapeStation System 4 Operating Procedure Add Experiment Notes 1 If required notes can be manually entered into the software before the instrument is started NOTE This information will appear...

Страница 32: ...sired track description and scan the sample barcode with a hand held barcode scanner OR Sample data can be copied and pasted from for example an Excel table NOTE The entered Sample descriptions data c...

Страница 33: ...crements the counter part of the file name 2 Type in the name that you wish the analysis to be saved as Do not include a full stop in file names Final Check ScreenTapeController 1 Lift the lid of the...

Страница 34: ...e and TapeStation to the beginning of the next experiment b If you want to close down the controller this will close the controller software and keep the TapeStation temporarily locked in its current...

Страница 35: ...Buckets 1 Empty tip buckets NOTE Used loading tips must be removed from the tip buckets before the next experimental run The TapeStation will not start if tips are detected in the buckets Used Screen...

Страница 36: ...if no band is detected a sign in a white box will be displayed The numerical values next to the Detected Bands represent intensity levels relative to the top marker which has arbitrarily been assigned...

Страница 37: ...the top marker Deselecting these annotated markers so that they are no longer detected will move the position of the markers Once deselected the peak will be annotated with an empty triangle as notifi...

Страница 38: ...The data is a visual representation of the automatically launched srf file In Excel a positive result is denoted by the intensity value Shutdown and Restarting Procedure Shutdown Procedure Ensure tha...

Страница 39: ...duced to the minimum required for the analysis CAUTION Damage to the 2200 TapeStation instrument Use only the recommended consumables and reagents with the 2200 TapeStation system NOTE DNA ScreenTape...

Страница 40: ...t they are mixed correctly To achieve this gently mix several times with additional pipetting then cap the tubes mix the samples using a vortex mixer for 5 s and briefly centrifuge to collect the cont...

Страница 41: ...pe DS12 Reagents DS12 Ladder DS12 Loading Buffer NOTE The TapeStation will load from a minimum of 3 L The sample must be placed at the bottom of the tube or well for sample loading and must not contai...

Страница 42: ...42 2200 TapeStation 4 Using the 2200 TapeStation System DNA Sample Preparation...

Страница 43: ...43 2200 TapeStation Agilent Technologies 5 Maintenance General Information 44 Changing the Needle 45 This chapter describes the maintenance of the TapeStation system...

Страница 44: ...ists of Fan Filter replacement Needle replacement Electrophoresis probe replacement Internal instrument inspection for wear foreign objects and general clean inside and out In addition to the above th...

Страница 45: ...ration Pump Needle Cartridge Ordering Code ST007 TapeStation for ScreenPlex Single G2960 60062 ST008 TapeStation for DNA ST009 TapeStation for Nucleic acids ST017 TapeStation for ScreenPlex Twin G2960...

Страница 46: ...ppear in the bottom of the controller software inside a yellow box After 4160 pierces 8320 lanes in a Dual loading system a needle change is recommended The box around the word Needle will change from...

Страница 47: ...re toolbar and select Run Parts required p n Description 1 G2960 60062 Needle cartridge for use in single pump systems For use with product numbers ST007 ST008 and ST009 OR 1 G2960 60063 Needle cartri...

Страница 48: ...48 2200 TapeStation 5 Maintenance Changing the Needle...

Страница 49: ...gilent 2200 ScreenPlex Software Error Messages 52 ScreenTape 53 Agilent 2200 TapeStation 54 ScreenPlex Software 55 Troubleshooting 2200 TapeStation ScreenPlex Images 57 Troubleshooting the Test Kit Ma...

Страница 50: ...t run due to the presence of discarded tips in the tip buckets Tip buckets have not been emptied effectively Remove all used tips from the tip buckets The2200TapeStation informs user that a tip may be...

Страница 51: ...iment number has been deleted Ensure a dash after the incremental number e g 2007 03 29 00 myfilename srf The experimental number has started at 01 again The controller has been shut down and restarte...

Страница 52: ...C Program Files x86 Agilent 2200 TapeStation Software for 64 bit machines or C Program Files Agilent 2200 TapeStation Software and that the file name has not been changed If the problem persists downl...

Страница 53: ...le 5 ScreenTape Issue Probable cause Solution A bubble has appeared in the buffer chamber of the tape This may occur over time Holding the tape with the ScreenTape label facing you flick the bottom of...

Страница 54: ...use tips and consumables recommended by Agilent Technologies A found new hardware pop up launched when the USB cable of the 2200 TapeStation was inserted into the laptop The USB cable has been inserte...

Страница 55: ...ence of an unknown fragment in the sample or a particle has adhered to the outside of ScreenTape Freshly prepare the sample again and re run on a new piece of ScreenTape Re running a sample that has b...

Страница 56: ...residual primer has been annotated as the bottom marker The residual primer band is too concentrated and has met the bottom marker threshold Go to the Review pane and deselect the residual primer Thi...

Страница 57: ...cause Solution Only the top and bottom markers are present in the sample Either the sample is not present or is too faint to visualise Always vortex samples for 5 seconds before placing in the 2200 T...

Страница 58: ...x samples for 5 seconds then spin down before placing in the 2200 TapeStation All of the sample and or ladder bands appear very faint The lane has not loaded optimally Always spin down samples before...

Страница 59: ...The Loading Buffer has evaporated This can either occur in the original tube or within the sample if kept in the 2200 TapeStation for long periods of time Always ensure that lids are replaced tightly...

Страница 60: ...stKitSuite xml File Troubleshooting the Test Kit Manufacturers TestKitSuite xml File NOTE Agilent Technologies accepts no responsibility for the contents of the TestKitSuite xml file Please contact th...

Страница 61: ...been detected Run the sample again If the issue re occurs contact the Test Kit Manufacturer A warning sign has appeared in the result table next to Unidentified and a corresponding warning sign has a...

Страница 62: ...t table The TestKitSuite xml file provided by the PCR Test Kit Manufacturer has the ability to ignore expected fragments This then ensures that they are not presented when that fragment is detected Th...

Страница 63: ...ed diagnostic window set in the TestKitSuite xml file but may have been identified out with any predetermined window creating an unidentified fragment Run the sample again If the issue re occurs conta...

Страница 64: ...64 2200 TapeStation 6 Troubleshooting Troubleshooting the Test Kit Manufacturers TestKitSuite xml File...

Страница 65: ...0 TapeStation Agilent Technologies 7 Appendix Product Notices 66 Sound Emission 67 The Waste Electrical and Electronic Equipment Directive 68 Technical Service 69 This chapter provides addition inform...

Страница 66: ...r any third party in return for compensation on a per test basis The buyer cannot sell or otherwise transfer a this product b its components or c materials made using this product or its components to...

Страница 67: ...ement is provided to comply with the requirements of the German Sound Emission Directive of 18 January 1991 This product has a sound pressure emission at the operator position 70 dB Sound Pressure Lp...

Страница 68: ...starting with 13 August 2005 NOTE This product complies with the WEEE Directive 2002 96 EC marking requirements The affixed label indicates that you must not discard this electrical electronic produc...

Страница 69: ...2200 TapeStation 69 Appendix 7 Technical Service Technical Service For more information please contact Agilent Technologies UK Limited e www agilent com genomics contact...

Страница 70: ...aged 17 missing 17 preparation DNA sample 41 S samples describe 32 select samples 27 test 27 service technical 69 set up TapeStation 21 shutdown procedure 38 software error messages 52 start up 27 sou...

Страница 71: ......

Страница 72: ...Germany 08 2012 G2966 90001 G2966 90001 G2966 90001 www agilent com Agilent Technologies In This Book The manual describes the following Introduction to the system Specifications Installation Using t...

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