2
3
Appendix B: common problems and solution
Q: I have taken photos but my computer does not recognize my camera. What do I do?
A:
First of all, make sure you took photos. Take a few photos as a test, and then try downloading them to your
computer by connecting the camera to it via the USB charging cable. Alternatively, you can insert the memory card
directly into your computer card slot if your computer has one, or use an external card slot that can be connected to
your computer USB port. Also, check that your computer has the minimum requirements as indicated at the
beginning of this instruction manual.
Q:
How to be sure that I haven't missed any important photos?
A:
As all files are stored on the SD card inserted in your camera, make sure there is always enough space on the
card for you to take pictures. It is recommended that you insert a memory card up to 64 GB and regularly transfer
the files stored on the memory card to your PC to free up more memory. This will also be the backup data when you
have lost or damaged the SD card. The test photos are stored in the limited RAM of the SD memory card but if the
camera has insufficient power or is out of power, all the test photos will be lost.
Q: Will the device work normally if I use the MAC system?
A:
The device can be used as a removable disk on Mac OSX (10.5.x or higher version).
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