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Troubleshooting: When you think, “Is it broken?”
Important Safety Instruction
· There is a risk of permanent hearing loss from extended use at excessive sound volumes. Please
do not exceed 40 hours use per week at a sound volume of 80 dB (A) or 5 hours per week at a
volume of 89 dB (A).
· To avoid electromagnetic interference, please refrain from use in places in which the use of
electronic devices is prohibited.
· If you are using a pacemaker or other electronic medical devices, please consult your physician
before using this product.
· This product contains small parts that may be hazardous to children, so please store in a place
that is out of the reach of children.
· Please do not subject to strong shocks or apply excessive force. Damage from abnormal use is
not covered by the warranty. To prevent damage, please store the earphones inside the case in
an appropriate location.
· Causing damage to the circuits may result in fire or electrical shock, so please do not attempt to
disassemble this product.
· Please keep this product away from water or other liquids that may cause shorts or other damage.
· Please do not attempt to repair this product yourself as unauthorized attempts at repair may
void the product warranty.
· Never use headphones when operating a bicycle, automobile, motorcycle or other motor vehicle
as this is a cause of traffic accidents and there is a risk of serious consequences. Even when
not driving, please do not use at railroad crossings, traffic intersections and other environments
where there is a danger in the inability to hear surrounding sounds.
· This product may be damaged if it is placed in locations where the environment is subject to
excessive direct sunlight, humidity, dust.
· A drastic change of air pressure inside the earcup could cause severe damage not only to
headphones but also to the ears. Please do not press the earcups when having the headphones on.
· Using headphones with earrings, piercings, or other jewelry on ears may cause injury. In
addition, they might cause degradation to the headphone performance or cause scratches to the
body of the headphones.
Power Button has not
been pressed for
adequate time
ANC function has not
been deactivated and
caused battery level
depletion
( Immediately after
purchasing )
Battery charge is low
Headphones will
not turn ON
Please press and hold the Power Button long
enough for the headphones to turn ON. Please
refer to "Powering ON" on P. 5 for the details of
the method.
Analog Audio Cable
with 3.5mm Plug is
connected
Please disconnect the Analog Audio Cable
since the power is automatically turned OFF
once the Analog Audio cable is connected.
Please make sure that the ANC function is
properly turned OFF when not in use since the
ANC function can be activated even when the
power is OFF. After using the headphones,
please turn OFF the ANC function on top of
powering OFF. Otherwise the battery may run out.
For safety of transportation from overseas, laws
and regulations do not allow the internal battery
to be fully charged at the time of shipping.
For that reason, voltage may fall below the level
required for operation at the time the customer
opens the package. Fully charging the battery
before use may relieve this inconvenience.
Please refer to “Charging the headphones” on
P. 4 regarding the method for charging.
Problem
Remedy
Cause