Transfer of Warranty.
If the dwelling where the fan is installed changes hands, the balance of the warranty passes to the new owner,
providing the original bill of sale for the product is retained by the new owner.
Warranty does not cover damage to the fan if it is moved from one dwelling to another during the warranty
period. The warranty is voided in total if the product is sold as second hand goods.
The following is NOT covered by warranty.
1. Any damage incurred after delivery to the owner that is not caused by a fault in the products materials
or workmanship; damage from lightning or power surges; incorrect installation; damage due to
incorrect installation; noise or other influence of ripple control or information access systems operated
over power delivery infrastructure; water damage of any kind; installation or use outdoors; damage
arising from connection to or use with alternative power systems (e.g. inverters, solar, etc.).
2. Ceiling fans not installed by a licensed electrician.
3. Repair of a ceiling fan used incorrectly, accidentally damaged, modified in any way or not serviced in
accordance with the maintenance instructions.
4. Travelling costs incurred by Aeratron Pty Ltd personnel or service agents and/or the cost of
transporting and insuring the ceiling fan between the nearest Aeratron Pty Ltd agents' service depot
and its normal location. These costs must be met by the purchaser.
5. Subject to any statutory provisions to the contrary, claims for damage to furniture, carpet, walls,
ceilings, foundations or any other consequential loss either directly or indirectly resulting from a faulty
ceiling fan.
6. Signals sent through the mains power supply by the electricity supplier for off peak hot water, and
other signals including those for street lights and such. These signals may cause an intermittent
humming in the ceiling fan. It is not the fault of the ceiling fan.
7. A service call fee will be charged where; there is nothing wrong with the ceiling fan or; the defective
operation of the ceiling fan is due to failure of electricity or; the installation is not in accordance with
Aeratron Pty Ltd instructions and/or applicable local regulations or; the defects have been caused by
incorrect application or abuse of the ceiling fan or; the damage has been caused by unauthorised
persons attempting to repair the fan.
8. When humidity is high and temperature drops moisture condenses on metal surfaces including
ceiling fans. The layer of moisture can be almost microscopic but it will affect the surface by
depositing a tiny layer of dissolved salts or airborne acidic compounds and thus eventually leading to
corrosion if the product is not properly and regularly cleaned.
9. Travelling costs incurred by Aeratron personnel or service agents exceeding 50kms between the
nearest agents’ service depot and the customer. These costs must be met by the purchaser.
Making a Claim
You must have the original purchase receipt or bill of sale along with a proof of installation by a Licensed
Electrician to make a warranty claim. No claim will be accepted without these documents being provided.
Please contact the local agent via the warranty Hotline, web or email.
Please note carefully
- If the product is found to be free of defects or the product is not functioning
properly as a result of faulty installation or lack of maintenance then Aeratron or its service agent reserve the
right to charge a service fee to rectify the reported problem.
15
Warranty Cont.
For any problems found during fan installation please contact
the national distributor/retailer and ask for assistance before
leaving the site.
IMPORTANT
