MAINTENANCE
Warning
•
For maintenance, use only original replacement parts.
•
To avoid electrical shock, do not attempt to perform any service on the device unless
you are qualified to do so.
•
To avoid electrical shock and/or damage to the instrument, do not allow water or other
foreign agents to come into contact with the probe.
Cleaning
To ensure optimum performance, it is important to keep the probe jaw mating surfaces
clean at all times. Failure to do so may result in error in readings. To clean the probe jaws,
use very fine sand paper (fine 600) to avoid scratching the jaw, and then gently clean with a
soft, oiled cloth.
REPAIR AND CALIBRATION
You must contact our Service Center for a Customer Service Authorization number (CSA#).
This will ensure that, when your instrument arrives, it will be tracked and processed
promptly. Please write the CSA# on the outside of the shipping container.
Ship To:
C
hauvin Arnoux
®
, Inc. d.b.a. AEMC
®
Instruments
15 Faraday Drive
Dover, NH 03820 USA
Phone: (800) 945-2362 (Ext. 360)
(603) 749-6434 (Ext. 360)
Fax:
(603) 742-2346
E-mail:
(Or contact your authorized distributor)
NOTE: You must obtain a CSA# before returning any instrument.
TECHNICAL AND SALES ASSISTANCE
If you are experiencing any technical problems, or require any assistance with the proper
operation or application of your instrument, please call, e-mail or fax our technical support
team:
Contact
:
Chauvin Arnoux
®
, Inc. d.b.a. AEMC
®
Instruments
Phone: (800) 945-2362 (Ext. 351) or (603) 749-6434 (Ext. 351)
Fax:
(603) 742-2346
•
E-mail:
LIMITED WARRANTY
The current probe is warrantied to the owner for a period of two years from the date of
original purchase against defects in manufacture. This limited warranty is given by AEMC
®
Instruments, not by the distributor from whom it was purchased. This warranty is void if the
unit has been tampered with, abused, or if the defect is related to service not performed by
AEMC
®
Instruments.
Full warranty coverage and product registration is available on our website at:
Please print the online Warranty Coverage Information for your records
.
99-MAN 100019.v13 03/23
