Problem
Possible cause
Solution
The compressor operates
continually.
Temperature is set incorrect-
ly.
Refer to "Control Panel"
chapter.
Many food products were
put in at the same time.
Wait a few hours and then
check the temperature
again.
The room temperature is too
high.
Refer to "Installation" chap-
ter.
Food products placed in the
appliance were too warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed cor-
rectly.
Refer to "Closing the door"
section.
Door is misaligned or inter-
feres with ventilation grill.
The appliance is not level-
led.
Refer to installation instruc-
tions.
Door does not open easily.
You attempted to re-open
the door immediately after
closing.
Wait a few seconds between
closing and re-opening of
the door.
The lamp does not work.
The lamp is in stand-by
mode.
Close and open the door.
The lamp is defective.
Refer to "Replacing the
lamp" section.
There is too much frost and
ice.
The door is not closed cor-
rectly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not wrap-
ped properly.
Wrap the food products bet-
ter.
Temperature is set incorrect-
ly.
Refer to "Control Panel"
chapter.
Appliance is fully loaded and
is set to the lowest tempera-
ture.
Set a higher temperature.
Refer to "Control Panel"
chapter.
Temperature set in the appli-
ance is too low and the am-
bient temperature is too
high.
Set a higher temperature.
Refer to "Control Panel"
chapter.
Water flows on the rear plate
of the refrigerator.
During the automatic de-
frosting process, frost melts
on the rear plate.
This is correct.
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