Problem
Possible cause
Solution
The appliance does
not operate.
The plug is not connec-
ted to the mains socket
correctly.
Connect the plug to the
mains socket correctly.
The appliance has no
power. There is no volt-
age in the mains socket.
Connect a different electri-
cal appliance to the mains
socket.
Contact a qualified electri-
cian.
The light device
does not work.
The light device is in
stand-by.
Close and open the door.
The unit is defective.
Refer to "Replacing the
control unit".
The compressor op-
erates continually.
The temperature is not
set correctly.
Set a higher temperature.
The door is not closed
correctly.
Refer to "Closing the
door".
The door has been
opened too frequently.
Do not keep the door
open longer than necessa-
ry.
The food temperature is
too high.
Let the food temperature
decrease to room temper-
ature before storage.
The room temperature is
too high.
Decrease the room tem-
perature.
Water flows on the
rear plate of the re-
frigerator.
During the automatic de-
frosting process, frost de-
frosts on the rear plate.
This is correct.
Water flows into the
refrigerator.
The water outlet is clog-
ged.
Clean the water outlet.
Products prevent that wa-
ter flows into the water
collector.
Make sure that products
do not touch the rear
plate.
Water flows on the
ground.
The melting water outlet
does not flow in the evap-
orative tray above the
compressor.
Attach the melting water
outlet to the evaporative
tray.
The temperature in
the appliance is too
low/high.
The temperature regula-
tor is not set correctly.
Set a higher/lower temper-
ature.
If your appliance is still not working
properly after making the above checks,
contact the After Sales Centre.
7.1
Replacing the control unit
The appliance is equipped with a long-
life LED interior light.
Only service is allowed to replace the
control unit. Contact your Service Cen-
ter.
44 www.aeg.com
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