Problem
1)
Possible cause
Remedy
Unexpected du-
ration time on
the display.
The drying duration is calculated
according to load size and damp-
ness.
This is automated — the appliance
is working correctly.
Program inac-
tive.
The water container is full.
Drain the water container, push
the Start/Pause button.
3)
Drying cycle too
short.
Load size is small.
Select time program. The time val-
ue must be related to the load. To
dry 1 item or a small amount of
laundry we recommend short dry-
ing times.
The laundry is too dry.
Select time program or higher dry-
ness level (e.g.
Extra Dry)
Drying cycle too
long
5)
The filter is clogged.
Clean the filter.
The load is too large.
Do not exceed the maximum load
size.
The laundry was not spun suffi-
ciently.
Spin the laundry well.
Too low or too high room temper-
ature - this is not the appliance
malfunction.
Ensure a room temperature higher
than +5°C and lower than +35°C.
Optimal room temperature to ach-
ieve best drying results is between
19°-24°C.
A mes-
sage
Failed to
connect to your
WiFi
appears on
the dryer screen
Disrupted wireless signal.
Check Your home network and
router.
Restart the router.
Contact your wireless service pro-
vider if there are further problems
with the wireless network.
The App cannot
connect to the
dryer.
Disrupted wireless signal.
Check if your smart device is con-
nected to the wireless network.
Check your home network and
router.
Restart the router.
Contact your wireless service pro-
vider if there are problems with the
wireless network.
A new home router has been in-
stalled or the router configuration
has been changed.
The dryer, the smart device, or
both, need to be configured again.
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