Problem and alarm code
Possible cause and solution
The remaining time in the
display increases and skips
nearly to the end of the pro‐
gramme duration.
• This is not a defect. The appliance is working correctly.
Small leak from the appli‐
ance door.
• The appliance is not levelled. Loosen or tighten the ad‐
justable feet (if applicable).
• The appliance door is not centred on the tub. Adjust the
rear foot (if applicable).
The appliance door is diffi‐
cult to close.
• The appliance is not levelled. Loosen or tighten the ad‐
justable feet (if applicable).
• Parts of the tableware are protruding from the baskets.
The appliance door opens
during the wash cycle.
• The AirDry function is activated. You can deactivate the
function. Refer to "Basic settings".
Rattling or knocking sounds
from the inside of the appli‐
ance.
• The tableware is not properly arranged in the baskets.
Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the cir‐
cuit-beaker.
• The amperage is insufficient to supply simultaneously all
the appliances in use. Check the socket amperage and
the capacity of the meter or turn off one of the applian‐
ces in use.
• Internal electrical fault of the appliance. Contact an Au‐
thorised Service Centre.
The appliance is switched
on but does not operate.
The display shows PF.
• Power supply is out of the operating range. The wash
cycle is temporarily interrupted and resumes automati‐
cally once the power is restored.
The appliance switches off
during operation.
• Complete power outage. The wash cycle is temporarily
interrupted and resumes automatically once the power
is restored.
The display shows upd. All
buttons are inactive except
for the on/off button.
• The appliance downloads and installs the firmware up‐
date automatically when it is available. The display
shows upd for the duration of the updating process.
Wait for the process to be complete. If you interrupt the
update process by deactivating the appliance, it re‐
sumes when you activate the appliance.
The firmware update does not change the appliance
performance declaration values.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
WARNING!
We do not recommend using
the appliance until the
problem has been
completely fixed. Unplug the
appliance and do not plug it
in again until you are certain
that it operates correctly.
www.aeg.com
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