Problem and alarm code
Possible solution
The programme does not
start.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the
end of the countdown.
• The appliance has started the procedure to recharge
the resin inside the water softener. The duration of the
procedure is approximately 5 minutes.
The appliance does not fill
with water.
The display shows
.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not
too low. For this information, contact your local water
authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not
drain the water.
The display shows
.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
The display shows
.
• Close the water tap and contact an Authorised Service
Centre.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
12.1
The washing and drying results are not satisfactory
Problem
Possible solution
There are whitish streaks or
bluish layers on glasses and
dishes.
• The release quantity of rinse aid is too much. Adjust
the rinse aid selector to a lower position.
• The quantity of detergent is too much.
There are stains and dry water
drops on glasses and dishes.
• The released quantity of rinse aid is not sufficient. Ad-
just the rinse aid selector to a higher position.
• The quality of the rinse aid can be the cause.
The dishes are wet.
• The programme does not have a drying phase or has
a drying phase with low temperature.
• The rinse aid dispenser is empty.
• The quality of the rinse aid can be the cause.
• The quality of the multi-tablets can be the cause. Try a
different brand or activate the rinse aid dispenser and
use rinse aid and multi-tablets together.
Refer to "
Hints and tips
" for
other possible causes.
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