Problem
Possible cause
Possible solution
The programme was not
applicable for the type of
load and soil.
Make sure that the pro-
gramme is applicable for
the type of load and soil.
Incorrect position of the
items in the baskets. Water
could not wash all items.
Make sure that the position
of the items in the baskets is
correct and that the water
can easily wash all items.
The spray arms could not
turn freely.
Make sure that the position
of the items in the baskets is
correct and does not cause
the blockage of the spray
arms.
The quantity of detergent
was not sufficient.
Make sure that you add the
correct quantity of deter-
gent in the dispenser be-
fore you start a programme.
There was no detergent in
the detergent dispenser.
Make sure that you add de-
tergent in the dispenser be-
fore you start a programme.
Limescale particles
on the dishes.
The salt container is emp-
ty.
Make sure that there is dish-
washer salt in the salt con-
tainer.
The set level of the water
softener is incorrect.
Make sure that the set level
of the water softener agrees
with the water hardness in
your area.
The cap of the salt contain-
er is loose.
Tighten the cap.
Whitish streaks and
stains or bluish lay-
ers on glasses and
dishes.
The released quantity of
rinse aid is too much.
Decrease the released
quantity of rinse aid .
The quantity of detergent
was too much.
Make sure that you add the
correct quantity of deter-
gent in the dispenser be-
fore you start a programme.
Dry water drop
stains on glasses
and dishes.
The released quantity of
rinse aid was not suffi-
cient .
Increase the released quan-
tity of rinse aid.
The quality of the deter-
gent can be the cause.
Try a different brand of de-
tergent.
The dishes are wet.
The programme had no
drying phase.
Set a programme with the
drying phase.
The dishes are wet
and matt.
The rinse aid dispenser is
empty.
Make sure that there is rinse
aid in the rinse aid dispens-
er.
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