English
67
Troubleshooting
Before sending the machine to the Customer Services, use the following table to check whether you can rectify the
fault yourself.
Fault
Possible cause
Solution
The power supply light
does not light
No power supply
WARNING:
Before searching for the fault, please turn the device off.
Put the mains plug in correctly, if necessary, check the
socket is working with another appliance.
no power supply/ mains switch
switched off
Switch the player on by the mains switch (Fig. 1/3).
No image displayed on
screen
During operation with a tele-
vision set:
Video cable not correctly
connected
WARNING:
Before searching for the fault, please turn the device off.
Check the correct fit of the Video cable. Make sure that
the jacks are tightly in the sockets.
no DVD/CD inserted
Insert a CD/DVD.
DVD/CD not compatible
Use only compatible media.
DVD/CD incorrectly placed in
CD/DVD-tray
Turn the CD/DVD around.
CD/DVD is dirty
Clean the CD/DVD around.
CD/DVD is damaged
Use a different CD/DVD.
Incorrect settings
Check the settings of your DVD-Player.
The child protection system is
activated
Deactivate the child protection.
No response when
pressing button
Power supply problem or static
charging of appliance
Switch off the main switch and pull out the mains plug.
Insert the mains plug into the socket and switch the
player on again.
No sound
During operation with a tele-
vision set:
Audio cable not connected
WARNING:
Before searching for the fault, please turn the device off.
Check the correct fit of the Audio cable. Make sure that
the jacks are tightly in the sockets.
Volume turned to low
Use the
VOL+/VOL-
buttons (Fig. 2/11, 12) or turn the
volume control
+VOL-
(Fig. 1/6) to set the volume.
Headphones not correctly
inserted
Check that the headphones are correctly positioned.
Amplifier switched off
If you use an amplifier for Audio output: check whether
the amplifier is switched on.
Incorrect settings
Check the settings of your DVD-Player.
The remote control
does not work
Wrong direction
The remote control is not pointed towards the DVD-Player.
Too far away
Make sure that the remote control is not further than 5 m
away from the player.
Batterie empty
Replace the batteries in the remote control.
Titles are played in
wrong order
Playlist is used
Delete the playlist.
DVD cannot be played DVD has not been finalized
Use a finalized DVD.
No DVB-T reception
The station being received is
too weak for reception via the
telescopic aerial.
Redirect the antenna or connect your home or room
antenna.
No DVB-T reception in your
region.
The station being received is
too weak.
Realign the aerial.
Mosaic similar picture The station being received is
too weak.
Realign the aerial.
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