English
70
Troubleshooting
Symptoms
Possible cause
Solution
Cannot switch the
speaker on
Battery empty
Charge the battery (
Page 63
No audio signal during
Bluetooth connection
Speaker is switched off
Switch the speaker on.
Speaker is not paired to the
audio source.
Check whether the connection
exists. If necessary, pair the
speaker to the audio source
again.
Volume too low
Increase the volume on the
speaker
Increase the volume on the
audio source.
Cannot connect speaker Pairing does not work
Check, whether the audio
source supports the A2DP
protocol.
Audio source is turned off
Turn the audio source on
Bluetooth is turned off on the
audio source.
Turn the Bluetooth function on
in the audio source.
Bluetooth version is not sup-
ported.
Use another playback unit.
Cannot connect to BT
mode.
Audio cable is connected.
The Bluetooth connection is
automatically separated when a
cable is connected to the
3.5 mm plug. Remove the cable.