Problem
Possible cause
Remedy
The sensor fields become
hot.
The cookware is too large or
you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
comes on.
Automatic Switch Off oper‐
ates.
Deactivate the hob and acti‐
vate it again.
comes on.
The Child Safety Device or
the Lock function operates.
Refer to "Daily use" chapter.
comes on.
There is no cookware on the
zone.
Put cookware on the zone.
The cookware is incorrect.
Use the correct cookware.
Refer to “Hints and tips”
chapter.
The diameter of the bottom
of the cookware is too small
for the zone.
Use cookware with correct
dimensions.
Refer to “Technical data”
chapter.
and a number come on.
There is an error in the hob. Disconnect the hob from the
electrical supply for some
time. Disconnect the fuse
from the electrical system of
the house. Connect it again.
If comes on again, speak
to an Authorised Service
Centre.
comes on.
There is an error in the hob
because a cookware boiled
dry. Automatic Switch Off
and the overheating protec‐
tion for the zones operate.
Deactivate the hob. Remove
the hot cookware. After ap‐
proximately 30 seconds, ac‐
tivate the zone again. If the
cookware was the problem,
the error message goes out.
Residual heat indicator can
stay on. Let the cookware
become sufficiently cool.
Check if your cookware is
compatible with the hob.
Refer to “Hints and tips”
chapter.
There is no spark when you
try to activate the spark gen‐
erator.
The hob is not connected to
an electrical supply or it is
connected incorrectly.
Check if the hob is correctly
connected to the electrical
supply.
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