For alarm codes not described in the
table, contact an Authorised Service
Centre.
WARNING!
We do not recommend using
the appliance until the
problem has been
completely fixed. Unplug the
appliance and do not plug it
in again until you are certain
that it operates correctly.
12.1 The washing and drying results are not satisfactory
Problem
Possible cause and solution
Poor washing results.
• Refer to "Daily use", "Hints and tips" and the basket
loading leaflet.
• Use more intensive washing programmes.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
Poor drying results.
• Tableware was left for too long inside the closed appli‐
ance.
• There is no rinse aid or the dosage of rinse aid is not
sufficient. Set the rinse aid dispenser to a higher level.
• Plastic items may need to be towel dried.
• For the best drying performance activate the option
XtraDry and set AirDry.
• We recommend to use rinse aid always, even in com‐
bination with multi-tablets.
There are whitish streaks or
bluish layers on glasses and
dishes.
• The released quantity of rinse aid is too high. Adjust
the rinse aid level to a lower level.
• The quantity of detergent is too high.
There are stains and dry water
drops on glasses and dishes.
• The released quantity of rinse aid is not sufficient. Ad‐
just the rinse aid level to a higher level.
• The quality of the rinse aid can be the cause.
The dishes are wet.
• For the best drying performance activate the option
XtraDry and set AirDry .
• The programme does not have a drying phase or has
a drying phase with low temperature.
• The rinse aid dispenser is empty.
• The quality of the rinse aid can be the cause.
• The quality of the multi-tablets can be the cause. Try a
different brand or activate the rinse aid dispenser and
use the rinse aid and multi-tablets together.
The interior of the appliance is
wet.
• This is not a defect of the appliance. Humid air con‐
densates on the appliance walls.
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