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Guarantee/Customer Service
Standard guarantee conditions
We, AEG-Electrolux, undertake that if within 12 months of the date of the
purchase this AEG-Electrolux appliance or any part thereof is proved to be
defective by reason only of faulty workmanship or materials, we will, at our
option repair or replace the same FREE OF CHARGE for labour, materials or
carriage on condition that:
The appliance has been correctly installed and used only on the electrici-
ty supply stated on the rating plate.
The appliance has been used for normal domestic purposes only, and in
accordance with the manufacturer’s instructions.
The appliance has not been serviced, maintained, repaired, taken apart or
tampered with by any person not authorised by us.
Electrolux Service Force Centre must undertake all service work under this
guarantee
Any appliance or defective part replaced shall become the Company’s
property.
This guarantee is in addition to your statutory and other legal rights.
Exclusions
Damage or calls resulting from transportation, improper use or neglect,
the replacement of any light bulbs or removable parts of glass or plastic.
Costs incurred for calls to put right an appliance which is improperly
installed or calls to appliances outside the United Kingdom.
Appliances found to be in use within a commercial environment, plus
those which are subject to rental agreements.
Products of Electrolux manufacturer that are not marketed by Electrolux
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