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4. Troubleshooting 

If the UPS system does not operate correctly, please solve the problem by using the table 
below.   

Symptom 

Possible cause 

Remedy 

The AC input power is not 
connected well. 

Check if input power cord 
firmly  connected  to  the 
mains.   

No indication and alarm even 
though the mains is normal.   

The AC input is connected 
to the UPS output. 

Plug AC input power cord 
to AC input correctly.   

The icon 

and the warning 

code 

  flashing on LCD 

display and alarm is sounding 
every second. 

EPO function is activated.  Set  the  circuit  in  closed 

position  to  disable  EPO 
function. 

The icon 

and 

  flashing 

on LCD display and alarm is 
sounding every second. 

Line and neutral 
conductors of UPS input 
are reversed. 

Rotate 

mains 

power 

socket  by  180°  and  then 
connect to UPS system. 

The icon 

and 

  flashing 

on LCD display and alarm is 
sounding every second. 

The external or internal 
battery is incorrectly 
connected. 

Check  if  all  batteries  are 
connected well. 

Fault code is shown as 27 and 

the icon 

 

is lighting on 

LCD display and alarm is 
continuously sounding. 

Battery  voltage  is  too 
high  or  the  charger  is 
fault. 

Contact your dealer. 

Fault code is shown as 28 and 

the icon 

 

is lighting on 

LCD display and alarm is 
continuously sounding. 

Battery voltage is too low 
or the charger is fault. 

Contact your dealer. 

UPS is overload   

Remove  excess  loads 
from UPS output. 

UPS is overloaded. 
Devices connected to the 
UPS are fed directly by 
the electrical network via 
the Bypass. 

Remove  excess  loads 
from UPS output. 

The icon 

  and

is 

flashing on LCD display and 
alarm is sounding twice every 
second. 

After repetitive 
overloads, the UPS is 
locked in the Bypass 
mode. Connected devices 
are fed directly by the 
mains. 

Remove  excess  loads 
from  UPS  output  first. 
Then shut down the UPS 
and restart it. 

Fault code is shown as 43 and 

The icon 

 

is lighting on 

LCD display and alarm is 
continuously sounding. 

The UPS shut down 
automatically because of 
overload at the UPS 
output. 

Remove  excess  loads 
from  UPS  output  and 
restart it. 

Fault code is shown as 14 and 
the icon 

 

is lighting on 

LCD display and alarm is 

The UPS shut down 
automatically because 
short circuit occurs on the 

Check output wiring and if 
connected  devices  are  in 
short circuit status. 

Содержание TOPV 1500

Страница 1: ...Top Vision UPS User Manual TOPV1000 TOPV 1500 TOPV 2000 TOPV 3000 Online UPS Uninterruptible Power Supply System...

Страница 2: ...3 2 Installation and setup 4 2 1 Rear panel view 4 2 2 Setup the UPS 6 3 Operations 9 3 1 Button operation 9 3 2 LCD Panel 9 3 3 Audible Alarm 11 3 4 LCD display wordings index 11 3 5 UPS Setting 11...

Страница 3: ...er them Do not connect domestic appliances such as hair dryers to UPS output sockets The UPS can be operated by any individuals with no previous experience Connect the UPS system only to an earthed sh...

Страница 4: ...must be kept well away from the batteries Caution risk of electric shock The battery circuit is not isolated from the input voltage Hazardous voltages may occur between the battery terminals and the...

Страница 5: ...itical loads 1 Output receptacles connect to mission critical loads 2 AC input 3 Input circuit breaker 4 Network Fax Modem surge protection 5 Emergency power off function connector EPO 6 USB communica...

Страница 6: ...ow steps for the wiring configuration a Remove the small cover of the terminal block b Suggest using AWG14 or 2 1mm2 power cords Suggest using WG12 10 or 3 3mm2 5 3mm2 power cords for NEMA type c Upon...

Страница 7: ...off the UPS in battery mode UPS will be in standby mode under power normal or transfer to Bypass mode if the Bypass enable setting by pressing this button Confirm selection key Press this button to co...

Страница 8: ...bled Output Battery voltage information Indicates the output voltage frequency or battery voltage Vac output voltage Vdc battery voltage Hz frequency Load information Indicates the load level by 0 25...

Страница 9: ...put voltage or frequency or battery voltage Vac Input voltage Vdc battery voltage Hz input frequency 3 3 Audible Alarm Battery Mode Sounding every 4 seconds Low Battery Sounding every second Overload...

Страница 10: ...c 230 presents output voltage is 230Vac 240 presents output voltage is 240Vac For 110 150 120 127 VAC models you may choose the following output voltage 110 presents output voltage is 110Vac 115 prese...

Страница 11: ...m 7V to 24V of the nominal voltage For 110 115 120 127 VAC models the setting voltage is from 3V to 12V of the nominal voltage 06 Bypass enable disable when UPS is off Interface Setting ENA Bypass ena...

Страница 12: ...Programmable outlets enable DIS Programmable outlets disable 09 Programmable outlets setting Interface Setting 0 999 setting the backup time limits in minutes from 0 999 for programmable outlets which...

Страница 13: ...ry mode When the input voltage is beyond the acceptable range or power failure and alarm is sounding every 4 second UPS will backup power from battery Bypass mode When input voltage is within acceptab...

Страница 14: ...cond Battery is not connected Sounding every second Over Charge Sounding every second Site wiring fault Sounding every second EPO enable Sounding every second Fan Failure Sounding every second Over te...

Страница 15: ...ay and alarm is continuously sounding Battery voltage is too high or the charger is fault Contact your dealer Fault code is shown as 28 and the icon is lighting on LCD display and alarm is continuousl...

Страница 16: ...The load is no longer supplied by power Contact your dealer Batteries are not fully charged Charge the batteries for at least 5 hours and then check capacity If the problem still persists consult you...

Страница 17: ...ealer Storage Before storing charge the UPS 5 hours Store the UPS covered and upright in a cool dry location During storage recharge the battery in accordance with the following table Storage Temperat...

Страница 18: ...erter to Bypass 4 ms Typical Waveform Batt Mode Pure Sinewave EFFICIENCY AC Mode 85 88 Battery Mode 83 BATTERY Battery Type 12 V 7 AH 12 V 9 AH 12 V 7 AH 12 V 9 AH Numbers 3 3 6 6 Recharge Time 4 hour...

Страница 19: ...18 APPLY administrator...

Страница 20: ...19 Next Open Monitor...

Страница 21: ...20 1 2 Install...

Страница 22: ...21 ViewPower ViewPower...

Страница 23: ...22 EP 28 43 14 1 2 3 4 11 12 13 41...

Страница 24: ...23...

Страница 25: ...Line mode ECO mode 40 70Hz 50Hz 60Hz Frequency Converter 4 Battery mode 10 Bypass mode Standby mode 13 Bus start fail 01 14 Bus over 02 27 Bus under 03 28 Bus unbalance 04 x 41 Inverter soft start fai...

Страница 26: ...25 06 Bypass ENA DIS 07 HLS Bypass high LLS Bypass low 230 264 170 220 08 ENA DIS 09 0 999 0 999 00...

Страница 27: ...26 01 208Vac 220Vac 230Vac 240Vac 02 CF ENA CF DIS 03 BAT 50 50Hz BAT 60 60Hz CF 50 50Hz CF 60 60Hz 04 ENA ECO DIS ECO 05 HLS LLS 24V 7V...

Страница 28: ...27 4 10 ENA DIS ESC HLS LLS BAT CF EP EPO FA TP CH 3 1 8 1 2 3 4 5 6 7 8 1 2 3...

Страница 29: ...28 H M S Vac Vdc Hz 0 25 26 50 51 75 76 100 4 Bypass 4 0 25 26 50 51 75 76 100 Vac Vdc Hz...

Страница 30: ...29 ON Mute Button 2 5 OFF Enter Button 2 Select Button 10 5 5...

Страница 31: ...30 Top Vision 24 03 9000 940 03 9000900 03 9027444 10 48091...

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