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SmartFlex SR310

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– Problems that can arise in specific situations.

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Please see http://icr.advantech.cz/devzone for more information.

Advantech Czech s.r.o., Sokolska 71, 562 04 Usti nad Orlici, Czech Republic

Document No. MAN-0061-EN, revision from April 21, 2021. Released in the Czech Republic.

Содержание SmartFlex SR310

Страница 1: ...LTE Industrial Router SmartFlex SR310 USER MANUAL ...

Страница 2: ... subject to change without notice and does not represent a commitment on the part of Advantech Advantech Czech s r o shall not be liable for incidental or consequential damages resulting from the furnish ing performance or use of this manual All brand names used in this manual are the registered trademarks of their respective owners The use of trademarks or other designations in this publication i...

Страница 3: ...ul tips or information of special interest GPL licence Source codes under GPL licence are available free of charge by sending an email to techSupport advantech bb com Please see http icr advantech cz devzone for more information Advantech Czech s r o Sokolska 71 562 04 Usti nad Orlici Czech Republic Document No MAN 0061 EN revision from April 21 2021 Released in the Czech Republic ii ...

Страница 4: ...5 8 Description of the front panel 16 5 8 1 Status indication 17 5 8 2 Power connector PWR 18 5 8 3 Antenna connector ANT DIV and WiFi 20 5 8 4 SIM card reader 21 5 8 5 MicroSD card reader 22 5 8 6 Ethernet Ports ETH0 and ETH1 24 5 8 7 Power over Ethernet PoE 25 5 8 8 USB Port 27 5 8 9 I O Port 28 5 8 10 Reset 30 5 9 Interfaces Description 31 5 9 1 SWITCH interface 31 5 9 2 RS232 RS485 422 interfa...

Страница 5: ...environmental conditions 44 7 4 Technical parameters of cellular module 45 7 5 Technical parameters of WiFi 46 7 6 Technical parameters of I O port 46 7 7 Technical Parameters of Power over Ethernet PoE 47 7 8 Other Technical Parameters 47 8 Related Documents 48 9 Troubleshooting 49 9 1 FAQ 49 10 Customer Support 52 iv ...

Страница 6: ...485 metal 10 17 Version RS232 RS485 WiFi metal 10 18 Version RS232 RS485 ETH plastic 11 19 RS232 RS485 ETH WiFi plastic 11 20 Version RS232 RS485 ETH metal 11 21 RS232 RS485 ETH WiFi metal 11 22 Label Example 11 23 Basic dimensions of the router box 14 24 Default position of plastic and metal DIN rail clip 15 25 Removal from the DIN rail 15 26 SmartFlex front panel 16 27 Power connector 18 28 Conn...

Страница 7: ...5 422 connector 34 44 Connection of jumpers 35 45 Version with RS232 RS485 ETH interface 36 46 Ethernet connector 36 47 RS485 connector 37 48 RS232 connector 37 49 Router connection 39 50 Entering the IP address of the router 40 51 Entering login information 40 52 Router web interface 41 vi ...

Страница 8: ... 18 State indication of the SWITCH interface 31 19 SWITCH interface parameters 32 20 Connection of RS232 connector 33 21 Connection of RS485 connector 34 22 Connection of RS422 connector 34 23 Technical specification of RS232 and RS485 35 24 Connections of the Ethernet Connector 36 25 Connections of Terminal Block Connector RS485 37 26 Connections of Terminal Block Connector RS232 37 27 State indi...

Страница 9: ...outer to extreme ambient conditions Protect the router against dust moisture and high temperature Only routers with appropriate certification and labelling should be used in locations where flammable and explosive materials are present including gas stations chemical plants or locations in which explosives are used We remind users of the duty to observe the restrictions concerning the utilization ...

Страница 10: ...order to minimize impact on the environment This product contains high quality materials and components which can be recycled At the end of it s life this pro duct MUST NOT be mixed with other commercial waste for disposal The device contains the battery Remove the battery from the device before disposal The battery in the device needs to be disposed apart accordingly Check the terms and condition...

Страница 11: ...ource Equipment which lets the router to power other devices via Ethernet The SmartFlex router can also be configured with a wide variety of port options These can be SWITCH three switched Ethernet ports RS232 RS485 422 combination of serial interfaces RS232 RS485 ETH combination of serial interfaces and Ethernet port with higher insulation The router can be provided in either a plastic or metal c...

Страница 12: ...eet management security system telematic telemetric remote monitoring vending and dispatcher machines 3 1 Usage of the Router The router is primarily intended for these four basic situations I Access to the Internet from LAN Figure 1 Access to the Internet from LAN 5 ...

Страница 13: ...SmartFlex SR310 II Backed up access to the Internet from LAN Figure 2 Backed up access to the Internet III Secure networks interconnection or using VPN Figure 3 Using VPN tunnel 6 ...

Страница 14: ...SmartFlex SR310 IV Serial Gateway Figure 4 Serial Gateway 7 ...

Страница 15: ...nly for version with interface RS232 RS485 422 2 pieces of 5 pins terminal block for RS485 only for version with interface RS485 RS485 3 pins and 4 pins terminal block for RS485 and RS232 only for version with interface RS232 RS485 ETH clip for the DIN rail paper start guide Figure 5 Contents of package Temperature range for power supply is reduced to 0 C to 40 C 1 These pins are designed for cabl...

Страница 16: ...devices by the router Router versions SIM BIN BOUT USB SD ETH WiFi 232 485 Basic version 2 x 2 x 1 x 1 x 1 x 2 x Basic version with WiFi 2 x 2 x 1 x 1 x 1 x 2 x 1 x Version with SWITCH board 2 x 2 x 1 x 1 x 1 x 5 x Version with SWITCH board WiFi 2 x 2 x 1 x 1 x 1 x 5 x 1 x Version with RS232 RS485 422 board 2 x 2 x 1 x 1 x 1 x 2 x 1 x 1 x Version with RS232 RS485 422 WiFi 2 x 2 x 1 x 1 x 1 x 2 x 1...

Страница 17: ... Version SWITCH and WiFi plastic Figure 12 Version RS232 RS485 plastic Figure 13 Ver RS232 RS485 WiFi plastic Figure 14 Version SWITCH metal Figure 15 Version SWITCH and WiFi metal Figure 16 Version RS232 RS485 metal Figure 17 Version RS232 RS485 WiFi metal 10 ...

Страница 18: ...85 ETH WiFi plastic Figure 20 Version RS232 RS485 ETH metal Figure 21 RS232 RS485 ETH WiFi metal 5 2 Delivery identification Trade name Product name Description SmartFlex SR310 SmartFlex Router in a plastic or metal box Table 2 Delivery identification Figure 22 Label Example 11 ...

Страница 19: ...r 2x SIM reader RS232 RS485 SR310 BB SR3101x3yz LTE global module 2x ETH 1x USB 2x BI 1x BO 1x microSD reader 2x SIM reader WiFi RS232 RS485 SR310 BB SR3100x4yz LTE global module 3x ETH 1x USB 2x BI 1x BO 1x microSD reader 2x SIM reader RS232 RS485 SR310 BB SR3101x4yz LTE global module 3x ETH 1x USB 2x BI 1x BO 1x microSD reader 2x SIM reader WiFi RS232 RS485 Table 3 Order codes overview Replace t...

Страница 20: ...B SR31000120 LTE global module 5x ETH 1x USB 2x BI 1x BO 1x microSD reader 2x SIM reader metal BB SR31008110 LTE global module 5x ETH 1x USB 2x BI 1x BO 1x microSD reader 2x SIM reader PoE PSE plastic BB SR31010015 LTE global module 2x ETH 1x USB 2x BI 1x BO 1x microSD reader 2x SIM reader WiFi plastic universal BB SR31010425 LTE global module 3x ETH 1x USB 2x BI 1x BO 1x microSD reader 2x SIM rea...

Страница 21: ...es in connection with EMC according to EN 61439 1 2011 In compliance with the EN 61439 1 2011 specification it is necessary to observe the following assembly instructions for a router attached to a switchboard For whip antennas it is recommended to observe a minimum distance of 6 cm from ca bles and metal surfaces on every side in order to avoid interference When using an external antenna separate...

Страница 22: ... rail according to EN 60715 standard only The default position of plastic or metal rail clip which is used for mounting the router on a DIN rail is shown in the following figure Its position can be changed on some models back or bottom When changing the position of the DIN rail clip tighten the screws with max 0 4 Nm torque Figure 24 Default position of plastic and metal DIN rail clip To remove th...

Страница 23: ...RJ45 Connector for connection into the computer network PoE only for PoE PSE ETH1 RJ45 Connector for connection into the computer network PoE only for PoE PSE ANT SMA Connector for main antenna DIV SMA Connector for diversity antenna WiFi R SMA Connector for WiFi antenna only for versions with WiFi module USB USB A 2 0 Host Connector for connection of USB devices to the router Sup ports devices wi...

Страница 24: ...1 s Signal strength is good Signal strength is fair2 Signal strength is poor3 For value ranges of signal strength see Configuration manual chapter Mobile WAN Status DAT Red Blinking Communication in progress on radio channel IN0 Green On Binary input no 0 is active IN1 Green On Binary input no 1 is active OUT Yellow On Binary output is active ETH0 ETH1 Green On Off Selected 100 Mbps Selected 10 Mb...

Страница 25: ...supply The power supply for the router must be between 10 V to 60 V DC supply Protection against reversed polarity without signaling is built into the router Note The protection against reversed polarity is lost if the negative pole is grounded The router can be put into low power mode using a special command lpm It can then be awakened for example by an activity on binary input or using an intern...

Страница 26: ...uiring low power consumption such as solar power not 7 24 mode is strictly recommended to use LPM mode prior to powering down the entire router All metal parts are connected together with the negative pole of power supply common pole 19 ...

Страница 27: ...er To connect the diversity an tenna is used the second antenna connector DIV R SMA connector named WiFi is designed for connection of WiFi antenna available only for versions with WiFi module The router can not operate without connected main antenna marked as ANT For connection the antenna is used SMA connector The antenna is connected by screwing this antenna to the SMA connector on the front pa...

Страница 28: ...usted Supported type of SIM cards Mini SIM 2FF dimensions 25 0 x 15 0 x 0 76 mm Changing the SIM card Always disconnect the router from the power supply before handling the SIM card To remove the SIM card use the flat end of a spudger or your fingernail press the SIM card slightly into its slot until you hear a click After hearing this click release the card and it will pop out of its slot Remove ...

Страница 29: ...ecifications of microSD card Changing the microSD card To remove the microSD card use the flat end of a spudger or your fingernail press the microSD card slightly into its slot until you hear a click After hearing this click release the card and it will pop out of its slot Remove the microSD card and push any other microSD card into the slot until it clicks into place Figure 31 MicroSD card Mounti...

Страница 30: ...o to mnt directory use the mount command mount dev mmcblk0p1 mnt For more information about the commands for creating mounting checking and unmounting a file system on a microSD card see the application note for Ext4_tools user module 23 ...

Страница 31: ...6 RXD Receive Data negative pole Input Output 7 DC PoE power if it s equipped by PoE 8 DC PoE power if it s equipped by PoE Table 12 Connection of Ethernet connector Figure 32 Ethernet connector The crossover UTP cable Ethernet cable plugs into the RJ45 connector labeled as ETH0 or ETH1 see the figure below Figure 33 Connection of Ethernet cable The insulation strength of Ethernet ports from each ...

Страница 32: ...ront panel of the router lights up green when voltage is present in an Ethernet port so the user knows the router can be PoE powered You can still power the router with this connector even if the router is powered with PoE in PoE PD version but the input voltage must be higher than 15 V DC If the input voltage is lower than 15 V DC and the PoE voltage is present PoE LED green on the router will st...

Страница 33: ...oltage through the PWR connector When a device is being powered from the router the POE LED is will show blinking green Yellow blinking is shown for an overload the powered device is using too much power or a short circuit incorrect wiring of the cable or of the device without PoE support You can enable or disable the PoE PSE feature separately on the ETH0 and ETH1 ports via the Web interface of t...

Страница 34: ... high current The port is enabled again after the reboot of the router Mounting USB Flash Drive to the System It is necessary to mount the USB flash drive to be able to access it in the system of the router Follow these steps to mount the drive Use the dmesg command to see the list of recently connected devices In the output of the command find out the entry for the microSD card for example sda sd...

Страница 35: ...put is open in the default configuration The isolation strength is 1 5 kV The pins are isolated from each other with the same strength The input circuits are bipolar and allow connection as needed with common plus or minus according to the connection of an external voltage Binary inputs Characteristics of inputs Logical 0 1 Voltage Current Web interface status log 1 max 3 V 0 4 mA Off log 0 min 5 ...

Страница 36: ...ry output parameters 60 V AC 300 mA 60 V DC 300 mA The current of the binary output is limited by a resettable fuse 300 mA Binary inputs and output connections Binary inputs and output connections example Figure 38 Binary connection 29 ...

Страница 37: ... button Figure 39 Router reset Before resetting the router it is recommended to back up the router configuration set tings see Configuration manual because resetting the router will return all configuration settings to their default states It is important to distinguish between the router reset and reboot Action Router behavior Invoking events Reboot Turns off and then turns on the router Disconne...

Страница 38: ...y port on the SWITCH interface and transmits them on other ports of the SWITCH interface Each port can transmit frames inde pendently on the other ports State indication is displayed separately on each connector These router versions comply with the standards and temperature ranges stated in Chap 7 1 except for having a lower maximum operating temperature which is 70 C Figure 40 Version with SWITC...

Страница 39: ...lex SR310 Technical specification of Ethernet IEEE 802 3 Ethernet interface IEEE 802 3 standard Maximum data rate 100 Mbps Max total cable length 300 Bd 200 nF km 100 m Table 19 SWITCH interface parameters 32 ...

Страница 40: ...e When connecting counterpart terminal block connectors included in package with the router use cables with nominal cross section 0 2 to 1 0 square mm 30 to 16 AWG Recommended stripping length is 5 mm For M2 captive screws the screw driver 0 5 x 3 mm is recommended Tighten the screws with 0 3 Nm torque Connection of RS232 connector Pin Signal Description Direction 1 CTS Clear To Send Output 2 RTS ...

Страница 41: ...tion Direction 1 RxD RS422 Output 2 RxD RS422 Output 3 TxD RS422 Input 4 TxD RS422 Input Table 22 Connection of RS422 connector Figure 43 RS485 422 connector The selection of either RS485 or RS422 can be performed by using jumpers on the board The points where jumpers have to be mounted are shown on the port see the fig ure below Three jumpers are required for the RS485 interface or one jumper for...

Страница 42: ...r of devices on RS485 bus 32 Max output current on RS485 bus 60 mA Max data rate 230400 bps on RS232 230400 bps on RS485 Max total cable length 300 Bd 200 nF km RS232 20 m RS485 1200 m Table 23 Technical specification of RS232 and RS485 The termination resistor can be activated directly on the port board using a jumper termination resistor is part of the port board 35 ...

Страница 43: ...m the rest of the router State indication is displayed by LEDs above each connector as shown in the table below These router versions comply with the standards and temperature ranges stated in Chap 7 1 Figure 45 Version with RS232 RS485 ETH interface Connection of ETH connector Pin Signal Description Direction 1 TXD Transmit Data positive pole Input Output 2 TXD Transmit Data negative pole Input O...

Страница 44: ...ground 2 TxRx RS485 B Input Output 3 TxRx RS485 A Input Output Table 25 Connections of Terminal Block Connector RS485 Signal ground is isolated from the router s ground Figure 47 RS485 connector The termination resistor can be activated directly on the port board using a jumper termination resistor is part of the port board Connection of RS232 connector Pin Signal Description Direction 1 AUX 5 V 5...

Страница 45: ...ow LED Indicates Transmit data Table 27 State indication of the RS232 RS485 ETH interface Technical specification of RS232 RS485 bus and Ethernet IEEE 802 3 ETH2 RS485 and RS232 interface Max operating RS232 bus current 15 mA Max number of devices on RS485 bus 32 Max output current on RS485 bus 60 mA Max data rate 230400 bps on RS232 230400 bps on RS485 100 Mbps on ETH2 Max total cable length 300 ...

Страница 46: ...peration it is necessary to connect all of the components that are required to run your applications Don t forget to insert a SIM card The router can not operate without a connected antenna SIM card and power supply If the antenna is not connected the router may be damaged Figure 49 Router connection 39 ...

Страница 47: ...d must have active data transmission 6 3 1 Configuration by web browser For status monitoring configuration and administration of the router a web interface is available which can be accessed by entering the IP address of the router into the web browser The default IP address of the router is 192 168 1 1 Attention it is necessary to use HTTPS protocol for secure communication over a network Figure...

Страница 48: ...n information the user will have access to the router web interface via their browser Figure 52 Router web interface A detailed description of the router settings in the Web interface can be found in the Configuration manual for SmartFlex routers 41 ...

Страница 49: ... 95 relative humidity non condensing 0 to 95 relative humidity non condensing Altitude Operating 2000 m 70 kPa Degree of protection IP30 Supply voltage 10 to 60 V DC Battery for RTC CR1225 Consumption Idle Average Peak Sleep mode 2 5 W 4 W 11 W 10 mW Dimensions 55 x 97 x 125 mm DIN 35 mm EN 60715 Weight Plastic box Metal box approximately 170 g depends on interface approximately 375 g depends on i...

Страница 50: ...03 413 EN 301 893 EN 300 328 FCC part 22H FCC part 24E FCC part 27 FCC part 90R PTCRB EMC EN 301 489 1 EN 301 489 17 EN 301 489 19 EN 301 489 52 EN 55032 EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 EN 61000 6 2 FCC Part 15 Subpart B ICES 003 Issue 6 Safety EN 62 368 1 UL 62 368 1 National CE FCC Environmental REACH RoHS3 and WEEE compliant Table 30 Standards and regulations 43...

Страница 51: ...000 4 5 Ethernet ports Power ports I O ports 1 kV 1 kV 1 kV RF conducted EN 61000 4 6 All ports 10 V m 0 15 80 MHz Radiated emission EN 55032 Enclosure Class B Conducted emission EN 55032 DC power ports Ethernet ports Class B Class B Degrees of protec tion provided by en closures EN 60529 IP30 Dry heat EN 60068 2 2 storage 85 C operation 75 C Cold EN 60068 2 1 storage 40 C Damp heat EN 60068 2 30 ...

Страница 52: ...upported frequencies B19 800 MHz B6 800 MHz B5 850 MHz B8 900 MHz B4 1700 MHz B2 1900 MHz B1 2100 MHz DC HSDPA bit rates Max 42 Mbps DL HSUPA bit rates Max 5 76 Mbps UL WCDMA bit rates 384 kbps DL 384 kbps UL EDGE parameters Supported frequencies 850 MHz 900 MHz 1800 MHz 1900 MHz Data throughput 296 kbps DL 236 8 kbps UL GPRS parameters Supported frequencies 850 MHz 900 MHz 1800 MHz 1900 MHz Data ...

Страница 53: ...Fi RX Sensitivity 96 3 dBm AP maximum users 10 users WiFi module supports multi role operation in STA and AP Multi role does not affect the maximum number of users Table 33 Technical parameters of WiFi 7 6 Technical parameters of I O port Characteristics of inputs Logical 0 1 Voltage Current Web interface status log 1 max 3 V 0 4 mA Off log 0 min 5 V 0 7 mA On log 0 type 12 V 2 mA On log 0 max 60 ...

Страница 54: ... is Category 5 up to 12 5 Ω It is possible to use a passive PoE injector PoE PSE parameters Power supply needed 44 57 V 65 W Power available 2x 25 50 W ETH0 ETH1 Table 35 PoE PSE parameters 7 8 Other Technical Parameters Other technical parameters CPU power 2 DMIPS per MHz Flash memory 256 MB RAM 512 MB M RAM 128 kB Table 36 Other technical parameters 47 ...

Страница 55: ...310 8 Related Documents 1 Advantech Czech Start Guide 2 Advantech Czech Configuration Manual for SmartFlex Routers Product related documents can be obtained on Engineering Portal at www icr advantech cz address 48 ...

Страница 56: ... auto negotiation off and set a rate and duplex manually on the Ethernet interface of the router Available on LAN Configuration page in the router Mobile WAN connection fails Check the signal power Mobile WAN status page If the signal power is weak you will have to use a better antenna If the neighbouring cells have a similar signal strength you will need to use a directional antenna For proper op...

Страница 57: ... a dynamically assigned address it means that the operator is using NAT or a firewall You can verify NAT using ping to your server with static address and then compare with router s IP address You can verify a Firewall by accessing remotely to the router s Web interface The operator may not provide the address of DNS server and without DNS server s address it is impossible to connect to the dyndns...

Страница 58: ...routers only You can use SFTP on all routers to transfer files to from the router If having troubles with FTP on v2 routers make sure you have FTP enabled Configuration section Services FTP Then you can connect with any client on port 21 with name and password same as for the Web interface If having troubles with SFTP make sure you have SSH enabled Configuration section Services SSH Then you can c...

Страница 59: ...day Friday 7 a m to 5 30 p m CST Fax 1 815 433 5109 E mail support advantech bb com Web www advantech bb com Customer Support for Asia Phone 886 2 2792 7818 1299 Monday Friday 9 a m to 5 30 p m UTC 8 Fax 886 2 2794 7327 E mail icg support advantech com tw Web www advantech com Hereby Advantech Czech s r o company declares that the radio equipment narrated in this user s guide is in compliance with...

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