Advantech RSB-6410, Руководство пользователя

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73 RSB-6410 Android User Manual
Chapter 5
A
dvantech
Services
Integration stage
This phase comprises of HW/SW integration, application development, and periph-
eral module implementation. Due to the lack of knowledge and experience on plat-
forms, customers need to spend a certain amount of time on analyzing integration
problems. In addition, peripheral module implementation has a lot to do with driver
designs on carrier boards, RISC platforms usually have less support for ready-made
drivers on the carrier board, therefore the customer has to learn from trial and error
and finally get the best solution with the least effort. Advantech’s team has years of
experience in customer support and HW/SW development knowledge. Conse-
quently, we can support customers with professional advice and information as well
as shortening development time and enabling more effective product integration.
Validation stage
After customer’s ES sample is completed, the next step is a series of verification
steps. As a supportive role, Advantech primarily helps customers solve their prob-
lems in the testing process and will give suggestions and tips as well. Through an
efficient verification process backed by our technical support, customers are able to
optimize their applications with less fuss. Furthermore, Advantech’s team can pro-
vide professional consulting services about further testing and equipment usage, so
customers can find the right tools to efficiently identify and solve problems to further
enhance their products quality and performance.
5.2 Contact Information
Below is the contact information for Advantech customer service.
On the other hand, you can reach our service team through below website, our tech-
nical support engineer will provide quick response once the form is filled out:
http://www.advantech.com.tw/contact/default.aspx?page=contact_form2&sub-
ject=TeSupport
Region/Country Contact Information
America 1-888-576-9688
Brazil 0800-770-5355
Mexico 01-800-467-2415
Europe (Toll Free) 00800-2426-8080
Singapore & SAP 65-64421000
Malaysia 1800-88-1809
Australia (Toll Free) 1300-308-531
China (Toll Free)
800-810-0345
800-810-8389
Sales@advantech.com.cn
India (Toll Free) 1-800-425-5071
Japan (Toll Free) 0800-500-1055
Korea (Toll Free)
080-363-9494
080-363-9495
Taiwan (Toll Free) 0800-777-111
Russia (Toll Free) 8-800-555-01-50