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3-3

Chapter 3: Troubleshooting

3-3 Frequently Asked Questions

Question: What are the various types of memory that my mother-

board can support?

Answer:

The motherboard has six DIMM slots that support 184-pin, regis-

tered ECC DDR-266 or DDR-200 SDRAM DIMM modules. If using 533 MHz

processors, you must use DDR-266 memory (DDR-200 is not supported at a

533 MHz front side bus speed). It is strongly recommended that you do not

mix memory modules of different speeds and sizes. Unbuffered SDRAM,

non-ECC memory and PC100/133 SDRAM modules are not supported.

Question: How do I update my BIOS?

Answer:

It is recommended that you

do not

upgrade your BIOS if you are

experiencing no problems with your system. Updated BIOS files are located

on our web site (http://service.advantech.com.tw/eservice). Please check

our BIOS warning message and the info on how to update your BIOS on our

web site. Also, check the current BIOS revision and make sure it is newer

than your BIOS before downloading. Select your motherboard model and

download the BIOS file to your computer. Unzip the BIOS update file and

you will find the readme.txt (flash instructions), the phlash.bat (BIOS flash

utility), the platform.bin (platform file) and the BIOS image (xxxxxx.rom) files.

Copy these files onto a bootable floppy and reboot your system. It is not

necessary to set BIOS boot block protection jumpers on the motherboard.

Flash the boot block and enter the name of the update BIOS image file.

Question: Why can't I turn off the power using the momentary

power on/off switch?

Answer:

The instant power off function is controlled in BIOS by the Power

Button Mode setting. When the On/Off feature is enabled, the motherboard

will have instant off capabilities as long as the BIOS has control of the

system. When the Standby or Suspend feature is enabled or when the

BIOS is not in control such as during memory count (the first screen that

appears when the system is turned on), the momentary on/off switch must

be held for more than four seconds to shut down the system. This feature

is required to implement the ACPI features on the motherboard.

Содержание RS-200-RPS-D

Страница 1: ...RS 200 RPS D Motherboard User s Manual Date of Publicatoin December 1 2003...

Страница 2: ...his chapter when you want to install the processor and DIMM memory modules and when mounting the mainboard in the chassis Also refer to this chapter to connect the floppy and hard disk drives SCSI dri...

Страница 3: ...1 4 PC Health Monitoring 1 8 1 5 ACPI Features 1 9 1 6 Power Supply 1 11 1 7 Super I O 1 11 Chapter 2 Installation 2 1 Static Sensitive Devices 2 1 Precautions 2 1 2 2 PGA Processor and Heatsink Inst...

Страница 4: ...Enable Disable 2 12 CMOS Clear 2 13 VGA Enable Disable 2 13 Front Side Bus Speed 2 13 SCSI Enable Disable 2 14 SCSI Termination Enable Disable 2 14 Watch Dog Enable Disable 2 14 2 7 Onboard Indicator...

Страница 5: ...n Setup 4 2 4 4 Advanced Setup 4 6 4 5 Security Setup 4 15 4 6 Power Setup 4 17 4 7 Boot Setup 4 19 4 8 PIR Setup 4 20 4 9 Exit 4 22 Appendices Appendix A BIOS POST Messages A 1 Appendix B BIOS POST C...

Страница 6: ...Chapter 1 Introduction 1 1 Introduction Figure 1 1 Image not drawn to scale Chapter 1 Introduction 1 1 Overview...

Страница 7: ...age XL ICH3 Ultra III LVD SE ChB AIC 7902 CHS FAN3 P64H2 BATTERY COM2 BIOS Speaker Zero Channel RAID Socket IPMI IDE 1 IDE 2 FLOPPY SMB Ultra III LVD SE ChA WOL JP22 FPUSB0 1 SLP JBT1 WD IR CIR USB2 P...

Страница 8: ...ATX POWER Primary ATX Power Connector COM1 COM2 COM1 COM2 Serial Port Connector CPU1 CPU2 CPU 1 and CPU2 Sockets CPU CHS FAN CPU 1 2 Chassis Fan Headers DIMM 1A DIMM 3B Memory RAM Slots GLAN1 2 Ethern...

Страница 9: ...cessors See Section 2 3 for details Chipset Intel E7501 chipset Expansion Slots One 64 bit 133 MHz PCI X SXB One slim 64 bit 66 MHz PCI X BIOS 4 Mb Phoenix Flash ROM APM 1 2 DMI 2 1 PCI 2 2 ACPI 1 0 P...

Страница 10: ...tel 82546EB dual port Gigabit LAN Ethernet controller 2 EIDE Ultra DMA 100 bus master interfaces 1 floppy port interface up to 2 88 MB 2 Fast UART 16550A compatible serial ports PS 2 mouse and PS 2 ke...

Страница 11: ...ms Please see the previous Motherboard Features pages for details on the features of each motherboard SCSI SlimPCI Slot MCH 533 400 MHz System Bus 266 MHz Memory Bus ATA100 Ports P64H2 Processor 1 Pro...

Страница 12: ...vides various integrated functions including a two channel UDMA100 bus master IDE controller USB host controllers a System Management Bus controller and an AC 97 compliant interface Each of the P64H2...

Страница 13: ...ower manage ment functions The thermal fan is controlled by the overheat detection logic Environmental Temperature Control The thermal control sensor monitors the CPU temperature in real time and will...

Страница 14: ...V to 3 5V This will allow the regulator to run cooler and thus make the system more stable 1 5 ACPI Features ACPI stands for Advanced Configuration and Power Interface The ACPI specification defines a...

Страница 15: ...epressing the power button again will cause the whole system to wake up During the SoftOff state the ATX power supply provides power to keep the re quired circuitry in the system alive In case the sys...

Страница 16: ...after only a few minutes of operation See Section 2 5 for details on connecting the power supply cables It is strongly recommended that you use a high quality power supply that meets ATX power supply...

Страница 17: ...ity and a processor inter rupt system Both UARTs provide legacy speed with baud rate of up to 115 2 Kbps as well as an advanced speed with baud rates of 250 K 500 K or 1 Mb s which support higher spee...

Страница 18: ...strap designed to prevent static discharge Touch a grounded metal object before removing the board from the anti static bag Handle the board by its edges only do not touch its components periph eral c...

Страница 19: ...s 4 2 Insert the white pegs into the black anchors Do not force the white pegs all the way in only about 1 3 of the way into the black anchors 3 Place a retention bracket in the proper position and se...

Страница 20: ...cket 1 CPU socket 2 is automatically disabled if only one CPU is used Pin 1 7 Press the lever down until you hear it click into the locked position 4 Secure the other retention bracket into position b...

Страница 21: ...screwdriver to secure the motherboard onto the motherboard tray Warning Make sure you lift the lever completely when installing the CPU If the lever is only partly raised damage to the socket or CPU...

Страница 22: ...you must install two modules at a time beginning with Bank 1 then Bank 2 and so on 2 Insert each DIMM module vertically into its slot Pay attention to the notch along the bottom of the module to preve...

Страница 23: ...or descriptions and pin defini tions Figure 2 4 JF2 Header Pins Power Button Overheat LED 1 NIC1 LED Reset Button 2 Power Fail LED NIC2 LED HDD LED Power LED Reset Pwr Vcc Vcc Vcc Vcc Vcc Ground Groun...

Страница 24: ...NMI Button The non maskable interrupt button header is located on pins 19 and 20 of JF2 Refer to the table on the right for pin definitions Pin Number 19 20 Definition Control Ground NMI Button Pin De...

Страница 25: ...nitions NIC1 LED The NIC1 Network Interface Con troller LED connection is located on pins 11 and 12 of JF2 Attach the NIC1 LED cable to display net work activity Refer to the table on the right for pi...

Страница 26: ...ard mouse ports USB0 is the bottom connector and USB1 is the top connector See the table on the right for pin definitions Universal Serial Bus Pin Definitions Pin Number Definition 1 5V 2 P0 3 P0 4 Gr...

Страница 27: ...aders The motherboard has three CPU and chassis fan headers Desig nations include CPU Fan1 CPU Fan2 and Chassis Fan1 See the table on the right for pin defini tions Fan Header Pin Definitions Pin Numb...

Страница 28: ...at right for pin defini tions See Figure 2 3 for the lo cations of each PS 2 Keyboard and Mouse Port Pin Definitions J9 Pin Number 1 2 3 4 5 6 Definition Data NC Ground VCC Clock NC Wake On LAN The W...

Страница 29: ...Closed means the jumper is on and Open means the jumper is off the pins Connector Pins Jumper Cap Setting Pin 1 2 short 3 2 1 3 2 1 Keylock The keyboard lock connection is located on JP35 Utilizing t...

Страница 30: ...t use the PW_ON con nector to clear CMOS VGA Enable Disable JP4 allows you to enable or disable the VGA port The default position is on pins 1 and 2 to enable VGA See the table on the right for jumper...

Страница 31: ...ings JPA1 JPA2 Watch Dog Enable Disable The Watch Dog jumper located on JP37 allows you to enableor dis able the Watch Dog feature The default position is open to disable the Watch Dog timer When en a...

Страница 32: ...rk on a wire typically designates the location of pin 1 A single floppy disk drive ribbon cable has 34 wires and two connectors to provide for two floppy disk drives The connector with twisted wires a...

Страница 33: ...67 68 68 pin Ultra320 160 SCSI Connectors JA1 JA2 JA4 Ultra320 SCSI Connector Refer to the table below for the pin definitions of the Ultra320 SCSI con nectors located at JA1 JA2 and JA4 IDE Connector...

Страница 34: ...adding changing or installing any hardware components Before Power On 1 Make sure no short circuits exist between the motherboard and chassis 2 Disconnect all ribbon wire cables from the motherboard i...

Страница 35: ...results 5 Make sure all memory modules are fully seated in their slots As an interleaved memory scheme is used you must install two modules at a time beginning with Bank 1 then Bank 2 and so on see Se...

Страница 36: ...our BIOS before downloading Select your motherboard model and download the BIOS file to your computer Unzip the BIOS update file and you will find the readme txt flash instructions the phlash bat BIOS...

Страница 37: ...cal power When the computer is turned off a back up battery provides power to the BIOS flash chip en abling it to retain system parameters Each time the computer is powered on the computer is configur...

Страница 38: ...elete immediately after turning the system on or 2 When the message shown below appears briefly at the bottom of the screen during the POST Power On Self Test press the Delete key to activate the main...

Страница 39: ...he correct data Press the Enter key to save the data Phoenix BIOS Setup Utility Main Advanced Security Power Boot Exit System Time 16 19 20 System Date 02 02 02 Legacy Diskette A 1 44 1 25 MB Legacy D...

Страница 40: ...e and IDE Secondary Master Slave slots Hit Enter to activate the following sub menu screen for detailed options of these items Set the correct configurations accordingly The items included in the sub...

Страница 41: ...ll access the IDE Primary Master Device via LBA mode The options are Enabled and Disabled 32 bit I O Selects 32 bit I O operation Options are Enabled and Disabled Transfer Mode Selects the transfer mo...

Страница 42: ...ed this feature will speed up the POST Power On Self Test routine after the computer is turned on The settings are Enabled and Disabled If Disabled the POST routine will run at normal speed Quiet Boot...

Страница 43: ...gacy USB Support This setting allows you to enable support for Legacy USB devices The settings are Enabled and Disabled Installed OS This setting allows you to choose which operating system you are us...

Страница 44: ...00 MHz and 133 MHz PCI PCIX Frequency Slot 6 Use this setting to change the speed of PCI PCIX slot 6 Options are Auto 33 MHz 66 MHz 100 MHz and 133 MHz PCI Device Slot 1 Slot 6 Access the submenu for...

Страница 45: ...r various sections of cache memory Uncache Write Protect Write Back Write Through or Disable See the Item Specific Help window for details I O Device Configuration Access the submenu to make changes t...

Страница 46: ...and IRQ4 Serial Port B This setting allows you to assign control of serial port B The options are Enabled user defined Disabled and Auto BIOS controlled Mode Specify the type of device that will be co...

Страница 47: ...setting allows you to assign control of the floppy disk controller The options are Enabled user defined Disabled and Auto BIOS controlled Base I O Address Select the base I O address for the parallel...

Страница 48: ...o qualify as an ECC error Options are None Single Bit Multiple Bit and Both Advanced Processor Options Access the submenu to make changes to the following settings CPU Speed This is a display that ind...

Страница 49: ...ke changes to the following settings Event Log Validity This is a display not a setting informing you of the event log validity Event Log Capacity This is a display not a setting informing you of the...

Страница 50: ...on Console Type Choose from the available options to select the console type for console redirection Flow Control Choose from the available options to select the flow control for console redirection C...

Страница 51: ...has not been used and Set means a supervisor password has been entered for the system User Password Is This displays whether a user password has been entered for the system Clear means such a passwor...

Страница 52: ...When prompted type the user s password in the dialogue box to set or to change the user s password which allows access to the system at boot up Password on Boot This setting allows you to require a pa...

Страница 53: ...tion and Power Interface power management on your system Options are Yes and No Power Savings This setting sets the degree of power saving for the system The options are Disabled Customized Maximum Po...

Страница 54: ...system to wake up the above setting must be set to On Enter the time with the number keys Resume on Modem Ring Use this setting to enable or disable the WOR Wake on Ring feature Options are On and Of...

Страница 55: ...nd the field See details on how to change the order and specs of devices in the Item Specific Help window CD ROM Drive See details on how to change the order and specs of the CD ROM drive in the Item...

Страница 56: ...keys and pressing Enter All PIR BIOS Setup options are described in this section Select the Processor s PIR Selects the processor PIR Options are A0h A1h A2h A3h A4h A5h A6h A7h A8h A8h AAh ABh ACh AD...

Страница 57: ...ture Data Other Data OEM Data Hardware Monitor Logic Highlight this and hit Enter to see monitor data for the following items CPU1 Temperature CPU2 Temperature System Temperature CPU Fan1 CPU1 Chassis...

Страница 58: ...ys You should see the following display All Exit BIOS settings are described in this section Phoenix BIOS Setup Utility Main Advanced Security Power Boot PIR Exit Exit Saving Changes Exit Discarding C...

Страница 59: ...out saving any changes you may have made Load Setup Defaults Highlight this item and hit Enter to load the default settings for all items in the BIOS Setup These are the safest settings to use Discard...

Страница 60: ...ed Keyboard controller failed test May require replacing keyboard controller Keyboard locked Unlock key switch Unlock the system to proceed Monitor type does not match CMOS Run SETUP Monitor type not...

Страница 61: ...s POST did not complete successfully POST loads default values and offers to run Setup If the failure was caused by incorrect values and they are not corrected the next boot will likely fail On system...

Страница 62: ...tware NMI Failed ServerBIOS2 test error Cannot generate software NMI Non Maskable Interrupt Fail Safe Timer NMI Failed ServerBIOS2 test error Fail Safe Timer takes too long device Address Conflict Add...

Страница 63: ...ully tested nnnn kB System RAM Passed Where nnnn is the amount of system RAM in kilobytes successfully tested One or more I2O Block Storage Devices were excluded from the Setup Boot Menu There was not...

Страница 64: ...Write down and follow the information shown on the screen Press F2 to enter Setup Optional message displayed during POST Can be turned off in Setup PS 2 Mouse PS 2 mouse identified Run the I2O Configu...

Страница 65: ...rite the error in the top left corner of the screen The following is a list of codes that may be written to port 80h Appendix B BIOS POST Codes POSTCode Description 02h Verify Real Mode 03h Disable No...

Страница 66: ...dow system BIOS ROM 3Ah Auto size cache 3Ch Advanced configuration of chipset registers 3Dh Load alternate registers with CMOS values 41h Initialize extended memory for RomPilot 42h Initialize interru...

Страница 67: ...80h Disable onboard Super I O ports and IRQs 81h Late POST device initialization 82h Detect and install external RS232 ports 83h Configure non MCD IDE controllers 84h Detect and install external paral...

Страница 68: ...uietBoot optional B6h Check password optional B7h Initialize ACPI BIOS B9h Prepare Boot BAh Initialize SMBIOS BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Cl...

Страница 69: ...ze EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Manager F4h Output one beep F5h Cle...

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