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ICR-3211

Recommended Literature

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Troubleshooting

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10 Customers Support

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10.1 Customer Support for NAM

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10.2 Customer Support for Europe

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10.3 Customer Support for Asia

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Содержание ICR-3211B

Страница 1: ...LTE Industrial Router ICR 3211 USER MANUAL ...

Страница 2: ...otography recording or any information storage and retrieval system without written consent Information in this manual is subject to change without notice and does not represent a commitment on the part of Advantech B B SmartWorx Advantech B B SmartWorx s r o shall not be liable for incidental or consequential damages resulting from the furnishing performance or use of this manual All brand names ...

Страница 3: ...r information of special interest GPL Licence Source codes under GPL licence are available free of charge by sending an email to techSupport advantech bb com Please see http ep advantech bb cz devzone for more information Advantech B B SmartWorx s r o Sokolska 71 562 04 Usti nad Orlici Czech Republic Document No MAN 0041 EN revision from January 9 2020 Released in the Czech Republic ii ...

Страница 4: ...tus Indication 15 5 7 2 Power Connector PWR 16 5 7 3 Ethernet Port ETH0 and ETH1 17 5 7 4 Antenna Connector ANT 18 5 7 5 Reset Button 19 5 8 Description of the Left Panel 21 5 8 1 SIM Card Reader 22 5 8 2 Serial Interfaces and I O Port 23 6 First Use 25 6 1 Connecting the Router Before First Use 25 6 2 Start 25 6 3 Configuration 25 6 3 1 Configuration by Web Browser 25 7 Technical Parameters 27 7 ...

Страница 5: ...ICR 3211 8 Recommended Literature 32 9 Troubleshooting 33 9 1 FAQ 33 10 Customers Support 36 10 1 Customer Support for NAM 36 10 2 Customer Support for Europe 36 10 3 Customer Support for Asia 36 iv ...

Страница 6: ...il clip 13 10 Removing from the DIN rail 13 11 The front panel of the router 14 12 Power connector 16 13 Connection of power supply 16 14 Ethernet connector 17 15 Connection of Ethernet cables 17 16 Connecting the antenna 18 17 Router reset 19 18 The left panel of the router 21 19 SIM card reader 22 20 Serial I O connector 23 21 Functional scheme of the binary interface 24 22 Entering the IP addre...

Страница 7: ...ector 16 7 Connection of Ethernet connector 17 8 Overview of router reboot and reset 20 9 Description of the left panel 21 10 Connection of RS485 23 11 Connection of I O 23 12 Connection of RS232 23 13 Basic parameters 27 14 Standards and regulations 28 15 Type tests and environmental conditions 29 16 Technical parameters of cellular module 30 17 Other technical parameters 31 1 ...

Страница 8: ...mperature Only routers with appropriate certification and labelling should be used in locations where flammable and explosive materials are present including gas stations chemical plants or locations in which explosives are used We remind users of the duty to observe the restrictions concerning the utilization of radio devices at such places Switch off the router when travelling by plane Utilizati...

Страница 9: ...r to minimize impact on the environment This product contains high quality materials and components which can be recycled At the end of it s life this pro duct MUST NOT be mixed with other commercial waste for disposal The device contains the battery Remove the battery from the device before disposal The battery in the device needs to be disposed apart accordingly Check the terms and conditions of...

Страница 10: ...is a short term power backup maximum 15 seconds depending on technology which is used to complete the running operation or to send the required data immediately after failure of power supply Configuration of the router may be done via a password protected Web interface Web in terface provides detailed statistics about the router s activities signal strength detailed system log etc The router suppo...

Страница 11: ... management security system telematic telemetric remote monitoring vending and dispatcher machines 3 1 Usage of the Router The router is primarily intended for these four basic situations I Access to the Internet from LAN Figure 1 Access to the Internet from LAN 5 ...

Страница 12: ...ICR 3211 II Backed up access to the Internet from LAN Figure 2 Backed up access to the Internet III Secure networks interconnection or using VPN Figure 3 Using VPN tunnel 6 ...

Страница 13: ...ICR 3211 IV Serial Gateway Figure 4 Serial Gateway 7 ...

Страница 14: ...y 1 ICR 3211 router 1 pcs 2 DIN holder screwed on the router 1 pcs 3 Wing on wall mounting screwed on the router 2 pcs 4 2 pin terminal block for power supply deployed on the router 1 pcs 5 10 pin terminal block for RS232 RS485 and I O deployed on the router 1 pcs 6 Printed Quick Start Guide 1 pcs Table 1 Contents of package 8 ...

Страница 15: ...sions ICR 3211 router is supplied in the following versions see table below All versions are available in a metal box Router versions SIM BIN BOUT ETH RS232 RS485 OWL LPWAN 2 x 1 x 1 x 2 x 1 x 1 x Table 2 Router versions Figure 5 OWL LPWAN 9 ...

Страница 16: ... 5 3 Order Codes Order codes overview is shown in the table below Product type Product name Order code Features interfaces ICR 3200 ICR 3211 ICR 3211B LTE module for NAM 2x ETH 1x BI 1x BO 1x RS232 1x RS485 2x SIM reader Table 3 Order Codes Overview 10 ...

Страница 17: ...ICR 3211 5 4 Basic Dimensions of the Router Box specified in mm Figure 7 Basic dimensions of the router box Figure 8 Basic dimensions of the router box 11 ...

Страница 18: ...tion it is necessary to observe the following assembly instructions for a router attached to a switchboard For whip antennas it is recommended to observe a minimum distance of 6 cm from cables and metal surfaces on every side in order to avoid interference When using an external antenna seperate from the switchboard it is necessary to fit a lightening conductor When mounting a router on sheet stee...

Страница 19: ...n be changed on some models back or bottom When changing the position of the DIN rail clip tighten the screws with max 0 4 Nm torque Figure 9 Default position of DIN rail clip To remove the router from the DIN rail it is necessary to lightly push down the router so that the bottom part of the DIN rail clip hitched to the DIN rail get out of this rail and then fold out the bottom part of the router...

Страница 20: ...on used to restore the default configuration and re boot the router PWR 2 pin Terminal block for the power supply ETH0 RJ45 Ethernet connection to the computer network ETH1 RJ45 Ethernet connection to the computer network ANT SMA Connector for main antenna Table 4 Description of the front panel Figure 11 The front panel of the router 14 ...

Страница 21: ...n Green Red Red Blinking On On Fast blinking SIM is selected router waits for data connection 4G technology 2G technology SIM card problem missing SIM card or PIN code not entered SIM2 Green Green Red Red Blinking On On Fast blinking SIM is selected router waits for data connection 4G technology 2G technology SIM card problem missing SIM card or PIN code not entered USR Green On Blinking Fast blin...

Страница 22: ... is the fuse inside the device Only the service center can restore the router s functionality For correct operation it is necessary that the power source is able to supply a peak current of 1 2 A Unit has to be supplied by a power supply specified as a Limited Power Source LPS or CEC NEC Class 2 source of supply In applications requiring low power consumption such as solar power not 7 24 mode is s...

Страница 23: ...ription Data flow direction 1 TXD Transmit Data positive pole Input Output 2 TXD Transmit Data negative pole Input Output 3 RXD Receive Data positive pole Input Output 4 5 6 RXD Receive Data negative pole Input Output 7 8 Table 7 Connection of Ethernet connector Figure 14 Ethernet connector The Ethernet cable plugs into the RJ45 connectors labeled as ETH0 and ETH1 see figure below Figure 15 Connec...

Страница 24: ...enna to the router The router can not operate without a main antenna connected through the port marked as ANT The SMA connector is used for the connection of the antenna Recommended tightening moment for screwing the antenna to SMA connectors is 0 9 Nm Figure 16 Connecting the antenna 18 ...

Страница 25: ...lt configuration when unable to boot If the router is unable to boot due to a bad configuration turn off the router power supply Push and hold the RST button turn on the router and hold the RST button for at least 10 seconds This will return the router to default configuration Before performing the factory reset of the router it is recommended to back up the router configuration settings see Confi...

Страница 26: ...ual for ICR 3200 routers Press the Reboot menu item in the Web interface Press the RST button hold less than 4 seconds Reset factory Restores the default configuration and reboots the router Hold the RST button for more than 4 seconds If it does not help router does not start at all turn off the router power supply Push and hold the RST button then turn on the router and hold the RST button for mo...

Страница 27: ...ted to the ground of the board and to the negative pole of the power source SIM cards 2FF size Unscrew the SIM cards cover to access the SIM1 and SIM2 slots SERIAL I O 10 pin This connector has the RS232 and RS485 serial inter faces one binary input and one binary output The con nector pinout is printed on the top label Table 9 Description of the left panel Figure 18 The left panel of the router 2...

Страница 28: ...15 0 x 0 76 mm Changing the SIM card Always disconnect the router from power supply before handling the SIM card Unscrew the SIM card cover Using a plastic opening tool or your fingernail press the SIM card slightly into its slot until you hear a click After hearing this click release the card and it will pop out of its slot Remove the SIM card and push any other SIM card into the slot until it cl...

Страница 29: ... Description 1 B IN OUT 2 A IN OUT 3 GND GROUND Table 10 Connection of RS485 Pin Signal mark Description 4 BIN BINARY IN 5 BOUT BINARY OUT Table 11 Connection of I O Pin Signal mark Description 6 RXD IN 7 CTS IN 8 GND GROUND 9 RTS OUT 10 TXD OUT Table 12 Connection of RS232 The I O user interface is designed for binary input processing and binary output control By default the binary output is open...

Страница 30: ...ICR 3211 The functional scheme of connection for the binary input and binary output is drawn on the picture below Figure 21 Functional scheme of the binary interface 24 ...

Страница 31: ...dresses for devices connected through the Ethernet port ETH0 Router s behavior can be changed via the web interface This is described in detail in the Configuration manual for ICR 3200 routers 6 3 Configuration Attention If no SIM card is inserted in the router it is not possible for the router to operate Any inserted SIM card must have active data transmission 6 3 1 Configuration by Web Browser F...

Страница 32: ...ble Figure 23 Entering login information After successfully entering login information the user will have access to the router web interface via their browser Figure 24 Router web interface A detailed description of the router settings in the Web interface can be found in the Configu ration manual for ICR 3200 routers If the router s label does not contain a unique password use the password root 2...

Страница 33: ...ating 2000 m 70 kPa Degree of protection IP30 Supply voltage 9 to 36 V DC Battery for RTC CR1225 Consumption Idle Average Peak Sleep mode 2 5 W 4 W 11 W 0 085 W Dimensions of device 31 2 x 94 x 129 mm DIN rail clip dimensions DIN 35 mm EN 60715 Weight Metal box 477 g Antenna connectors 1x SMA for LTE 50 Ω User interface 2x ETH SERIAL I O Ethernet RJ 45 10 100 Mbit s 10 pin panel socket Terminal Bl...

Страница 34: ... 301 908 13 EN 303 413 EMC EN 301 489 1 EN 301 489 19 EN 301 489 52 EN 61000 6 2 EN 61000 6 4 FCC 15 107 Class B FCC 15 109 Class B IC Safety EN 60 950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 AC 2011 Transportation EN 45545 2 Carrier approvals Verizon AT T National FCC IC CE compliant Environmental REACH RoHS3 and WEEE compliant Table 14 Standards and regulations 28 ...

Страница 35: ...ded cab 0 5 kV crit A RF conducted EN 61000 4 6 All ports 10 V m crit A 0 15 80 MHz Radiated emission EN 55032 Enclosure Class B Conducted emission EN 55032 DC power ports Ethernet ports Class B Class B Dry heat EN 60068 2 2 MIL STD 810G SAE J1455 75 C 40 rel humidity Cold EN 60068 2 1 MIL STD 810G SAE J1455 40 C Dump heat EN 60068 2 78 MIL STD 810G SAE J1455 95 rel humidity 40 C Vibration EN 6006...

Страница 36: ...900 MHz LTE bit rates 375 Kbps DL 375 Kbps UL EDGE parameters Supported frequencies 850 MHz 900 MHz 1800 MHz 1900 MHz EDGE bit rates 296 Kbps DL 236 8 Kbps UL GPRS parameters Supported frequencies 850 MHz 900 MHz 1800 MHz 1900 MHz GPRS bit rates 107 Kbps DL 85 6 Kbps UL Table 16 Technical parameters of cellular module Antenna Requirements VSWR 2 1 Antenna input impedance response as function of fr...

Страница 37: ...al Parameters Other technical parameters CPU power 2 DMIPS per MHz Flash memory Available memory space 1862 MB 2x 256 MB FW 512 MB User data storage 838 MB Space for User Modules RAM 512 MB Table 17 Other technical parameters 31 ...

Страница 38: ...erature 1 Advantech B B SmartWorx Start Guide QSG 0006 EN 2 Advantech B B SmartWorx ICR 3200 Configuration Manual MAN 0042 EN Product related documents can be obtained on Engineering Portal at https ep advantech bb cz address 32 ...

Страница 39: ...o negotiation off and set a rate and duplex manually on the Ethernet interface of the router Available on LAN Configuration page in the router Mobile WAN connection fails Check the signal power Mobile WAN status page If the signal power is weak you will have to use a better antenna If the neighbouring cells have a similar signal strength you will need to use a directional antenna For proper operat...

Страница 40: ...dynamically assigned address it means that the operator is using NAT or a firewall You can verify NAT using ping to your server with static address and then compare with router s IP address You can verify a Firewall by accessing remotely to the router s Web interface The operator may not provide the address of DNS server and without DNS server s address it is impossible to connect to the dyndns or...

Страница 41: ...ers only You can use SFTP on all routers to transfer files to from the router If having troubles with FTP on v2 routers make sure you have FTP enabled Configuration section Services FTP Then you can connect with any client on port 21 with name and password same as for the Web interface If having troubles with SFTP make sure you have SSH enabled Configuration section Services SSH Then you can conne...

Страница 42: ...dvices The SIM card must be handled carefully as with a credit card Don t bend don t scratch on this and do not expose to static electricity During cleaning of the router do not use aggressive chemicals solvents and abrasive cleaners Hereby Advantech B B SmartWorx s r o company declares that the radio equipment narrated in this user s guide is in compliance with EU Directive 2014 53 EU The full te...

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