background image

Troubleshooting

61187715G1-5B

43

Network Status LED Off

Network

 

Status

 

LED

 

Off

 

indicates

 

no

 

laser

 

detected,

 

or

 

the

 

ONT

 

has

 

been

 

administratively

 

shut

 

down.

 

This

 

can

 

be

 

caused

 

by

 

one

 

of

 

the

 

following

 

conditions:

• Failure

 

at

 

the

 

OLT

• Failure

 

between

 

the

 

OLT

 

and

 

the

 

ONT

 

before

 

the

 

drop

 

wire

 

optical

 

connector

• Drop

 

wire

 

optical

 

connector

• Malfunction

 

of

 

LED

 

at

 

ONT.

Use

 

the

 

flowchart

 

in

 

Figure

 

24

 

on

 

page

 

43

 

to

 

determine

 

the

 

cause

 

and

 

correct

 

the

 

problem.

Figure 24.  Network LED Flowchart

Network LED is Red

Check reflective

power with PON

power meter

Is power

present?

Check for

defective optical

connection

Is there

a failure at

the OLT?

Replace ONT

Is connection

defective?

Repair/Clean

connection

Work with

OLT admin

to resolve

Network LED solid green

Yes

No

Yes

No

Yes

No

Содержание 1187715G1

Страница 1: ...installation guide Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide Document Number 61187715G1 5B January 2011...

Страница 2: ...R Single Family Unit with RF Return The intended audience for this information is the craftperson responsible for the installation and maintenance of the equipment These instruc tions assume familiari...

Страница 3: ...the ALT key and X key should be pressed at the same time This font indicates references to other documentation and is also used for emphasis This font indicates on screen messages and prompts This fon...

Страница 4: ...a medium level of risk which if not avoided could result in death or serious injury CAUTION CAUTION indicates a hazard with a low level of risk which if not avoided could result in minor or moderate i...

Страница 5: ...uct lines ADTRAN provides a variety of training options including customized training and courses taught at our facilities or at customer sites For inquiries concerning training contact ADTRAN Trainin...

Страница 6: ...Total Access 362R Single Family Unit with RF Return Installation and Maintenance Guide vi 61187715G1 5B...

Страница 7: ...10 Electronics Module 11 Circuit Board 12 Data Processing 12 Voice Processing 12 Alarm Reporting 13 ONT Interfaces 13 GPON Interface 13 Ethernet Interface 13 POTS Interface 13 RF Interface 14 UPS Powe...

Страница 8: ...n Ethernet Interface at OLT 40 Troubleshooting 40 Faults Indicated with LEDs 41 LEDs in Normal State 41 LEDs in Fault State 41 ONT Trouble Isolation 41 UPS Power LEDs 42 Network Status LED Off 43 POTS...

Страница 9: ...Figure 11 Bulk Head Adapter 23 Figure 12 Cable Ground Installation 24 Figure 13 ONT Ground Connection 25 Figure 14 Power Alarm and UPS Connectors 27 Figure 15 Power Alarm Connector 28 Figure 16 Power...

Страница 10: ...lated Documentation 2 Table 3 362R Modules and Housings 5 Table 4 Power Alarm Connector Pinout 27 Table 5 UPS Pin Out Connection 31 Table 6 Ethernet Cable Pin Outs 36 Table 7 Front Panel LEDs 39 Table...

Страница 11: ...ance of the Total Access 362R Single Family Unit with RF Return including LED descriptions regulatory information and troubleshooting procedures In this Guide This guide contains the topics listed in...

Страница 12: ...nit with RF Return Safety and Regulatory Compliance Notice 6128715G1 17 Total Access 362R Single Family Unit with RF Return Job Aid 61287715G1 22 Total Access 5000 GPON 2 5G 2 Port Access Module Insta...

Страница 13: ...into two or more signals It can also reassemble signals from multiple signal sources into one signal The GPON technology is based on Passive Optical Network PON technology Telecommunication networks...

Страница 14: ...ue data communication sessions originating from multiple points are transmitted in turn Each data communication session is assigned a time slot in the TDMA frame and transmits or accesses that time sl...

Страница 15: ...l Access 362R SFU ONT is only intended to be used with the Corning Systems Model FNI NG series outdoor NID housing Table 3 362R Modules and Housings Total Access 362R Modules Description 1187715G1 Tot...

Страница 16: ...GR 1089 CORE Issue 5 and are suitable for connection to intra building or unexposed wiring or cabling only Do not metallically connect these ports to interfaces which connect to the Outside Plant OSP...

Страница 17: ...state local codes for details on grounding requirements A 6 AWG copper ground conductor shall be used to connect the equipment to earth ground NOTE The main feed is optical and therefore not classifie...

Страница 18: ...gned to meet US environmental requirements The unit is weather hardened and is able to withstand 70 m p h wind driven rain high temperature cold temperature drop tests and all other GR 49 GR 950 and G...

Страница 19: ...Components and Interfaces 61187715G1 5B 9 Figure 2 Security Features 5 32 Hex Head Tamper proof fastner 3 32 Flat Head Screw Padlock Point Snap Door Retainer Snap Door Retainer...

Страница 20: ...3 contains cable entry points for power ground Telco incoming cabling and cabling to the customer premises Each cable entry has grommets to provide environmental protection The cable entries also supp...

Страница 21: ...Figure 4 Electronics Module TELCO ACCESS ETH 1 ETH 2 TOTAL ACCESS 362R 1187715G1 12V 1 5A POWER NETWORK STATUS TELEPHONE TROUBLESHOOTING 1 Identify the bad line 2 Disconnect the plug from the appropri...

Страница 22: ...rmed Traffic management priority queuing scheduling policing and traffic shaping Up to 16 VLANs IGMP Snooping QoS with four traffic classes per IEEE 802 1p Full IEEE 802 1Q VLAN ID processing per port...

Страница 23: ...e transceiver consists of both a transmitter and receiver and provides the following Full ITU T G 984 compliance Downstream traffic 1490 nm Upstream traffic 1310 nm Ethernet Interface The ONT supports...

Страница 24: ...ower when the primary power source is lost When the UPS senses a loss of power from the primary source the backup battery is activated to provide power for a short period of time Figure 5 Uninterrupti...

Страница 25: ...ine the power supply to ensure that the UPS battery and power cord are present and sound If damage has occurred file a claim with the carrier then contact ADTRAN Customer Service Refer to Appendix A W...

Страница 26: ...ecuring the composite cable on non connectorized installations 1 each 60 Hi cap riser pipe for composite cable installation Tie wraps TexWipeTM Alco pad for fiber cleaning TexWipeTM cloth for fiber cl...

Страница 27: ...bution panel was provided and the proximity of the external ends of the CPE wiring to the subscriber s electrical service point Communications Distribution Panel Customer provided premises wiring incl...

Страница 28: ...in and around the equipment must be maintained at its final mounted location Siding and other building material should not be installed around the outside of the enclosure to prevent excessive heat b...

Страница 29: ...rom the hinge points on the ONT Figure 7 Accessing the Inner Electronics Module Outer Security Screw Inner Security Screw TIP RING TIP RING FXS 0 1 FXS 0 2 ETH 0 1 ETH 0 2 POTS 1 POTS 2 ETH 1 ETH 2 TO...

Страница 30: ...the locations for the two mounting holes on the mounting surface For an indoor mount prepare the mounting surface by attaching a 3 4 inch 19 mm plywood board to the wall studs This provides long term...

Страница 31: ...ting and drops for each housing Figure 9 Wire Routing Splice Housing OptiTap Housing Fiber Drop and Ground Drop see callout Video POTS Drop Power Drop see callout Note Fiber Ground Power and Video Pot...

Страница 32: ...ptical power meter before handling optical fibers CAUTION Use caution when routing wires and cables Avoid severe bending and routing over sharp edges Use grommet material when possible to avoid wear o...

Страница 33: ...r the Splice Housing 1187770G1 the Fiber may be routed through a riser conduit It can then be terminated at the bulk head adapter as shown below Figure 11 Bulk Head Adapter NOTE The connector terminat...

Страница 34: ...around the connections to prevent water intrusion and corrosion 3 Attach a ground strap to the ground termination lug Ground Wire Connection WARNING Extreme care must be taken when attaching the grou...

Страница 35: ...es with stainless steel half moon clamps or tie wrap the ground to the riser conduit of the buried fiber cable drop When using tie wraps wait until the Local Power Source LPS wire run has been install...

Страница 36: ...wire should be connected to the ground rod with a UL Listed ground clamp Local Power Source Wire Run WARNING Before making any power connections to this equipment verify the power is off fuse removed...

Страница 37: ...om the Electronics Module by pulling it directly from the module see Figure 15 on page 28 Table 4 Power Alarm Connector Pinout Pin Description 1 Low Battery 2 Battery Missing 3 Replace Battery 4 On Ba...

Страница 38: ...outing 3 To terminate the 2 Power leads and and if needed the 5 alarm status leads cut wire to length and strip the insulation back 1 4 inch 4 Loosen each retaining screw on the Power Alarm Connector...

Страница 39: ...ng loose when the Electronics Module is closed 8 Reinstall the rubber grommet when closing the Electronics Module 12VDC 12V RTN SIG RTN ON BAT REP BAT BAT MIS LOW BAT 7 6 5 4 3 2 1 Power Alarm Connect...

Страница 40: ...pecifications table for details on temperature and humidity requirements Do not operate outside these specified limits 2 Use the template enclosed with the unit to mark the installation location 3 Rem...

Страница 41: ...ery charges when it is connected to the utility power The battery charges fully during the first 18 hours of normal operation Do not expect full battery run capability during this initial charge perio...

Страница 42: ...ure 19 1 Connect the fiber cable coming into the Splice Housing to the SC APC Connector 2 Route the fiber patch cord from the SC APC connector to the connection on the bottom of the Electronics Module...

Страница 43: ...the OptiTap connector to the housing as shown in Figure 20 3 Route the fiber patch cable from the OptiTap connector to the connection on the bottom of the Electronics Module as shown in Figure 20 4 Co...

Страница 44: ...early flush with the housing Some slight spring with the Electronics Module is acceptable However it is critical that the fiber optic cable be free from crimping or sharp bends Figure 21 Wire Routing...

Страница 45: ...he enclosure 3 If using the Terminal Bridges loosen each screw and attach the Green wire to the TIP terminal and the Red wire to the RING terminal and tighten Figure 22 POTS and Ethernet Connections T...

Страница 46: ...he RJ 45 Plug using a RJ 45 crimper There are two RJ 45 jack holders molded into the enclosure see Figure 22 on page 35 Refer to Table 6 for a list of Ethernet Cable Pin Outs 3 Insert the RJ 45 connec...

Страница 47: ...net Connections Fiber Optic Cable Ground Power Ethernet Drop POTS Drop Ground and Power Drop Callout Ground Drop Fiber Drop RING TIP RING TIP FXS 0 1 FXS 0 2 ETH 0 1 ETH 0 2 TIP RING ETH 0 1 ETH 0 2 T...

Страница 48: ...page 39 Provision Ethernet Interface at OLT on page 40 Turn Up Initial turn up of the ONT involves applying power and observing LEDs for status infor mation To complete the turn up of the ONT complete...

Страница 49: ...the unit is now complete The unit is ready for service Test for POTS Line Faults Look at the TELEPHONE TROUBLESHOOTING instructions on the front of the Electronics Module for directions in determining...

Страница 50: ...e connected to the Two screw Terminal Bridge then the RJ 11 jack serves as a test access point In this configuration inserting a telephone cable into the RJ 11 jack will disconnect the ONT from home w...

Страница 51: ...orm 2 If the trouble is solid remove the Customer Provided Equipment CPE wiring and complete the following tests POTS tests described in Test for POTS Line Faults on page 39 Ethernet tests described i...

Страница 52: ...S Power LED that is off indicates there is no power Refer to Table 8 to determine if a problem exists Table 8 Power LEDs Label LED Status Description AC z z Green Yellow UPS is on AC UPS is on Battery...

Страница 53: ...re optical connector Drop wire optical connector Malfunction of LED at ONT Use the flowchart in Figure 24 on page 43 to determine the cause and correct the problem Figure 24 Network LED Flowchart Netw...

Страница 54: ...l factors being within tolerance The components must Be clean and dry refer to Cleaning and Inspection of Components below Have mechanically tight connections Contain the proper optical signal levels...

Страница 55: ...m pressure and twist the wipe around the ferrule back and forth in quarter to half turn rotations at least three times 2 Press the endface of the ferrule directly into a clean wet spot on the wipe and...

Страница 56: ...te the OPM or OLTS for wavelengths that apply to FTT transmissions that is 1310 1490 1550 and 1610 nm Verify the test equipment is capable and setup for wavelength filtering so that you do not obtain...

Страница 57: ...tering in order to obtain individual wavelength optical power level readings 3 Connect the test equipment to the optical fiber drop cable and the optical bulkhead on the ONT using a test jumper as sho...

Страница 58: ...and pull up resistors turn the open collector signals into logic levels A pinout of the communication signals is shown in Table 11 Table 11 UPS Communication Signal Descriptions Signal Description 12...

Страница 59: ...does not require routine maintenance for normal operation Do not attempt to repair the ONT in the field Repair services are obtained by returning the defective unit to ADTRAN Refer to Appendix A Warra...

Страница 60: ...l Output Power 10 5 VDC to 15 VDC 1 5 Amp 1600 to 1620 nm 1 dBm minimum Environmental Operating Temperature Storage Temperature Relative Humidity 40 C to 65 C 40 F to 149 F 40 C to 85 C 40 F to 185 F...

Страница 61: ...7 ADTRAN Technical Support ADTRAN offers Technical Support Engineering services for all of our products These services are provided at no charge during the product warranty period Pre Sales Applicatio...

Страница 62: ...ision 901 Explorer Blvd Huntsville AL 35806 U S A http www adtran com ADTRAN CUSTOMER CARE From within the U S 1 800 726 8663 From outside the U S 1 256 963 8716 PRICING AND AVAILABILITY 1 800 827 080...

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