Profile Panel RGB™ Trouble Shooting
Listed below are a few common problems the user may encounter,
with solutions.
Unit not responding to DMX:
1. Check that the DMX cables are connected properly and are
wired correctly (pin 3 is “hot”; on some other DMX devices
pin 2 may be ‘hot’). Also, check that all cables are connected
to the right connectors; it does matter which way the inputs
and outputs are connected.
2. Some DMX modes have a dimmer channel. Make sure the dim-
mer channel is not at 0%
Unit does not respond to sound:
1. Quiet or high pitched sounds will not activate the unit.
2. Check the sound sensitivity level. See Sound Active mode.
If problems are not resolved;
Contact American DJ® for service.
1-800-322-6337
Profile Panel RGB™ Fuse Replacement
Profile Panel RGB™ 27 Channel Mode
Channel Value
Function
26 220 - 229 PROGRAM 15
230 - 239 PROGRAM 16
240 - 255 SOUND ACTIVE
27 MASTER DIMMER
1 - 255 0% - 100%
Locate and remove the unit’s power cord. Once the cord has been
removed located the fuse holder located inside the power socket.
Insert a flat-head screw driver into the power socket and gently pry out
the fuse holder. Remove the bad fuse and replace with a new one. The
fuse holder has a built-in socket for a spare fuse be sure not to confuse
the spare fuse with active fuse.
Profile Panel RGB™ Warranty
MANUFACTURER’S LIMITED WARRANTY
A.
American DJ, Inc. hereby warrants, to the original purchaser, American DJ and American
Audio products to be free of manufacturing defects in material and workmanship for a prescribed
period from the date of purchase (see specific warranty period on reverse). This warranty shall be
valid only if the product is purchased within the United States of America, including possessions
and territories. It is the owner’s responsibility to establish the date and place of purchase by ac-
ceptable evidence, at the time service is sought.
B.
For warranty service you must obtain a Return Authorization number (RA#) before
sending back the product. Contact American DJ, Inc. Service Department at 800-322-6337. Send
the product only to the American DJ, Inc. factory. All shipping charges must be pre-paid. If the
requested repairs or service (including parts replacement) are within the terms of this warranty,
American DJ, Inc. will pay return shipping charges only to a designated point within the United
States. If the entire instrument is sent, it must be shipped in it’s original package. No accessories
should be shipped with the product. If any accessories are shipped with the product, American DJ,
Inc. shall have no liability whatsoever for loss of or damage to any such accessories, nor for the
safe return thereof.
C.
This warranty is void if the serial number has been altered or removed; if the product is
modified in any manner which American DJ, Inc. concludes, after inspection, affects the reliability
of the product; if the product has been repaired or serviced by anyone other than the American DJ,
Inc. factory unless prior written authorization was issued to purchaser by American DJ, Inc.; if the
product is damaged because not properly maintained as set forth in the instruction manual.
D.
This is not a service contract, and this warranty does not include maintenance, cleaning
or periodic check-up. During the period specified above, American DJ, Inc. will replace defective
parts at its expense with new or refurbished parts, and will absorb all expenses for warranty service
and repair labor by reason of defects in material or workmanship. The sole responsibility of Ameri-
can DJ, Inc. under this warranty shall be limited to the repair of the product, or replacement thereof,
including parts, at the sole discretion of American DJ. All products covered by this warranty were
manufactured after January 1, 1990, and bear identifying marks to that effect.
E.
American DJ, Inc. reserves the right to make changes in design and/or improvements
upon its products without any obligation to include these changes in any products theretofore man-
ufactured. No warranty, whether expressed or implied, is given or made with respect to any acces-
sory supplied with products described above. Except to the extent prohibited by applicable law, all
implied warranties made by American DJ, Inc. in connection with this product, including warranties
of merchantability or fitness, are limited in duration to the warranty period set forth above. And no
warranties, whether expressed or implied, including warranties of merchantability or fitness, shall
apply to this product after said period has expired. The consumer’s and/or Dealer’s sole remedy
shall be such repair or replacement as is expressly provided above; and under no circumstances
shall American DJ, Inc. be liable for any loss or damage, direct or consequential, arising out of the
use of, or inability to use, this product.
This warranty is the only written warranty applicable to American DJ and American Audio
Products and supersedes all prior warranties and written descriptions of warranty terms and
conditions heretofore published.
MANUFACTURER’S LIMITED WARRANTY PERIODS:
• All American Audio Products = 1-year (365 day) Limited Warranty (except V-Plus Series Ampli-
fiers)
• All American Audio V-Plus Series Amplifiers = 3-year (1095 day) Limited Warranty
• American DJ Lighting and American DJ Branded Products = 1-year (365 day) Limited Warranty
(Such as: Special Effect Lighting, Intelligent Lighting, UV lighting, Strobes, Fog Machines, Bubble
Machines, Mirror Balls, Par Cans, Trussing, Lighting Stands etc. excluding Laser Products, lamps,
and Star Tec Series)
• American DJ Laser Products and Star Tec Products = 90-Day Limited Warranty
• American DJ L.E.D. Products = 3-year (1095 day) Limited Warranty (excluding motors which have
a 1-year (365 day Limited Warranty)
©
American DJ
®
- www.americandj.com - Profile Panel RGB™ User Manual Page 17
©
American DJ
®
- www.americandj.com - Profile Panel RGB™ User Manual Page 18
