Flat Par QA5XS Warranty
ADJ Products, LLC - www.adj.com - Flat Par QA5XS User Manual Page 23
MANUFACTURER’S LIMITED WARRANTY
A. ADJ Products, LLC hereby warrants, to the original purchaser, ADJ Products, LLC products
to be free of manufacturing defects in material and workmanship for a prescribed period from
the date of purchase (see specific warranty period on reverse). This warranty shall be valid only if the
product is purchased within the United States of America, including possessions and
territories. It is the owner’s responsibility to establish the date and place of purchase by acceptable
evidence, at the time service is sought.
B. For warranty service you must obtain a Return Authorization number (RA#)
before sending back the product–please contact ADJ Products, LLC Service Department
at 800-322-6337. Send the product only to the ADJ Products, LLC factory. All
shipping charges must be pre-paid. If the requested repairs or service (including
parts replacement) are within the terms of this warranty, ADJ Products, LLC will pay return
shipping charges only to a designated point within the United States. If the entire instrument is
sent, it must be shipped in it’s original package. No accessories should be shipped with the product. If
any accessories are shipped with the product, ADJ Products, LLC shall have no liability whatsoever for
loss of or damage to any such accessories, nor for the safe return thereof.
C. This warranty is void if the serial number has been altered or removed; if the product is modified in any
manner which ADJ Products, LLC concludes, after inspection, affects the reliability of the product; if the
product has been repaired or serviced by anyone other than the ADJ Products, LLC factory unless prior
written authorization was issued to purchaser by ADJ Products, LLC; if the product is damaged because
not properly maintained as set forth in the instruction manual.
D. This is not a service contract, and this warranty does not include maintnance, cleaning or periodic check
up. During the period specified above, ADJ Products, LLC will replace defective parts at its expense
with new or refurbished parts, and will absorb all expenses for warranty service and repair labor by
reason of defects in material or workmanship. The sole responsibility of ADJ Products, LLC under this
warranty shall be limited to the repair of the product, or replacement thereof, including parts, at the sole
discretion of ADJ Products, LLC. All products covered by this warranty were manufactured after August
15, 2012, and bear indentifying marks to that effect.
E. ADJ Products, LLC reserves the right to make changes in design and/or improvements upon its products
without any obligation to include these changes in any products theretofore manufactured.
No warranty, whether expressed or implied, is given or made with respect to any accessory supplied with
products described above. Except to the extent prohibited by applicable law, all implied warranties made
by ADJ Products, LLC in connection with this product, including warranties of merchantability or fitness,
are limited in duration to the warranty period set forth above. And no warranties, whether expressed or
implied, including warranties of merchantability or fitness, shall apply to this product after said period
has expired. The consumer’s and/or Dealer’s sole remedy shall be such repair or replacement as is
expressly provided above; and under no circumstances shall ADJ Products, LLC be liable for any loss or
damage, direct or consequential, arising out of the use of, or inability to use, this product.
This warranty is the only written warranty applicable to ADJ Products, LLC Products and
supersedes all prior warranties and written descriptions of warranty terms and conditions heretofore
published.
MANUFACTURER’S LIMITED WARRANTY PERIODS:
• Lighting Products = 1-year (365 days) Limited Warranty (Such as: Special Effect Lighting, Intelligent
Lighting, UV lighting, Strobes, Fog Machines, Bubble Machines, Mirror Balls, Par Cans, Trussing,
Lighting Stands etc. excluding LED and lamps)
• Laser Products = 1 Year (365 Days) Limited Warranty (excluding laser diodes which have a 6 month
limited warranty)
• L.E.D. Products = 2-year (730 days) Limited Warranty (excluding motors, PCB boards, and power
supplies, which have a 1-year (365 day Limited Warranty) and rechargable batteries which have a 180 day
limited warranty). Only the L.E.D.s carry a 2-year warranty (excluding StarTec Series which a carries a
90 Day Limited Warranty)
• ADJ DMX Controllers = 2 Year (730 Days) Limited Warranty (excluding faders and tact switches)
Flat Par QA5XS Trouble Shooting
Flat Par QA5XS Cleaning
Listed below are a few common problems the user may encounter,
with solutions.
Unit not responding to DMX:
1. Check that the DMX cables are connected properly and are
wired correctly (pin 3 is “hot”; on some other DMX devices
pin 2 may be ‘hot’). Also, check that all cables are connected
to the right connectors; it does matter which way the inputs
and outputs are connected.
Unit does not respond to sound:
1. Quiet or high pitched sounds will not activate the unit.
2. Make sure that Sound Active mode is activated.
Due to fog residue, smoke, and dust cleaning the internal and exter-
nal optical lenses must be carried out periodically to optimize light
output.
1. Use normal glass cleaner and a soft cloth to wipe down the
outside casing.
2. Clean the external optics with glass cleaner and a soft cloth
every 20 days.
3. Always be sure to dry all parts completely before plugging
the unit back in.
Cleaning frequency depends on the environment in which the fixture
operates (i.e. smoke, fog residue, dust, dew).
Flat Par QA5XS Fuse Replacement
Disconnect the unit from its power source. Remove the power cord
from the unit. Once the cord has been removed, you will find that the
fuse holder is located inside the power socket. Insert a flat-head screw
driver into the power socket and gently pry out the fuse holder. Remove
the bad fuse and replace with a new one. The fuse holder also has a
holder for a spare fuse.
ADJ Products, LLC - www.adj.com - Flat Par QA5XS User Manual Page 22
