not use mechanical devices or other means to accelerate the defrosting process, other than those
recommended by the manufacturer.
3.Always use fresh water before starting ice production either at initial installation or after a long shut-off
period.
Troubleshooting
1. Please note, if a power failure occurs due to disconnection of the power cord, or the off power button
has been pushed off during an ice making cycle, small ice chips may formed and lodge in the automatic
shovel causing it to jam. If this occurs, the ice chips may be removed by disconnecting the power cord
and gently pushing the shovel to the rear of the cabinet and removing the ice chips, then restarting.
2. Please restart the ice maker by pressing Stop and then Start. If the ice shovel does not push the ice
into the ice collector after the formed ice drops from the evaporator finger while at the same time the M
light is on, check to see if the water tray is horizontal or balanced. If not then adjust by pressing the ice
shovel lightly with your finger. Then re-start the ice maker.
Problem
Possible Reasons
Suggested Solutions
The compressor works
abnormally with a Buzzing
noise.
The voltage is lower than
recommended.
Stop the ice maker and do not restart
until the voltage is normal.
The compressor is hurt
during transportation
Stop right away,and keep it on a flat
surface for 24h,then restart
ADD WATER indicator lights
up
The water is not enough
Fill water to the MAX line,then press
the start button to restart.
The pump is full of air
Open the drain cap,and let several
drops water runs out,then restart
The pump is blocked
Clean the water pump after take it out
The pump is broken
Replace pump
Indicator lights on display are
not on.
Blown fuse/ No power
Replace fuse / Turn power on
The Ice made is too large
and with pieces sticking
together.
Wrong ice size is selected
Select small size if temperature is cool
Ice from previous batch left
in the ice tray
Stop the unit right away,restart the unit
till the ice in water tray melt down
The evaporator is too low
Shift the evaporator a little up.
Ice made,but no push the ice
basket
The ice shovel is broken
Replace the ice shovel
indicating
Water tray is blocked by ice
cube.
Clear the ice under the ice shovel,then
restart the machine
The motor is dead
At standby mode,push the water tray
back till a click sound and then pull it
forward till a click,do this for
5times.Then restart the unit
Machine is running,but water
is warmer than beginning
Magenetic valve is dead
Turn on the unit for 1minute,stop and
take off the plug.repeat for 5times
,restart the unit
Magnetic valve is broken
call for service
