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Further information
Troubleshooting
If you experience problems when installing or using the AdderLink LPV modules,
please check through this section for a possible solution. If your problem is not
listed here and you cannot resolve the issue, then please refer to the ‘Getting
assistance’ section.
No video image is received at the receiver module.
• Check that the green status indicator (adjacent to the
LINK 4
socket) is lit on
the transmitter unit. If it is not then there is a power or video input problem.
If the green status indicator is flashing then there is no input video, possibly
because the host system has gone into standby; or simply that the input
cable is not correctly connected. The transmitter unit requires power from its
supplied power adapter.
• Check the link cable(s) that connect the transmitter and receiver module(s)
for soundness. If possible, try using an alternative twisted pair link
connection between the modules.
• Check the yellow indicator on the associated link socket. If the yellow
indicator is flashing continuously, check that the corresponding receiver is
properly connected.
Alternatively, this output may have been overloaded. Disconnect the cable
and reconnect it to check.
Note: The yellow indicators for all unused link ports will flash.
• If the sharpness control is set too high, the monitor may not be able to
display a picture. Try reducing the sharpness setting. Please refer to the
Video sharpness adjustment
section.
• If not already fitted, connect a monitor to the
port of the transmitter
module and check for a correct video image output.
• Check that all of the miniature configuration switches are in the OFF
position during normal operation.
Power is applied via the power supply but the transmitter module
operation has stopped.
• The transmitter unit has an internal automatic cut-out fuse to protect
against power surges. To reset, remove power from the transmitter for one
second and then reconnect.
Getting assistance
If you are still experiencing problems after checking the list of solutions in the
Troubleshooting section then we provide a number of other solutions:
•
Adder Technology website
–
www.adder.com
Check the Support section of our website for the latest solutions.
•
•
Fax
in the UK:
01954 780081
in the US:
+1 888 275 1117
•
Phone
in the UK:
01954 780044
in the US:
+1 888 275 3337
SECT 5