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Troubleshooting
General Troubleshooting
My computer can’t connect to my Wireless Router over the LAN.
■
Ensure that your Wireless Router is properly installed with
appropriate LAN connections. (See
.) Check the LAN LEDs to locate LAN port
problems.
■
Check that the IP address of your computer is in the range of IP
addresses that you specified as part of the LAN setup. See
for more information.
■
Ensure that your computer and your Wireless Router are on the
same network segment. See
for help checking IP information.
■
Check that the Subnet Mask value is set to 255.255.255.0 to
match your Wireless Router
.
■
Try resetting your Wireless Router to it’s factory defaults. See
the Note on
for instructions.
I can’t configure my Wireless Router from one of my LAN computers.
■
Make sure that your LAN computer can connect to your
Wireless Router by working through the steps in the previous
Troubleshooting question.
■
Double-check the cable connection to the LAN port on your
Wireless Router. Check the LAN LEDs to locate LAN port
problems.
The WAN can’t obtain an IP address from a Cable or DSL modem on the WAN.
■
Check the WAN LED. If it is dark, there is no WAN connection.
Check the cable connection.
■
Power off and restart your DSL or Cable modem, then check to
see if you now have an IP address.
■
Your ISP may require a MAC address, host name, or domain
name in order to connect. Check with your ISP for more
information.